Tenant demanding new carpets - is it my responsibility?

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    Tenant demanding new carpets - is it my responsibility?

    Hi there,

    I am new to this site, so I'm sorry if I have posted this topic in the wrong forum!

    I have a tenant who is demanding I pay for new carpets to be fit to hallway/staircase and one bedroom as she uplifted and removed them due to 'damp'. From what I have seen from pictures, the 'damp' is actually condensation. I have previously advised her to ventilate the property adequately and wash off the condensation with solution, she responds saying that she does this but it continues to return and the carpets had to be removed due to the smell (I actually believe they were ruined due to her having pets in the property without permission).

    I have an agent due to attend the property in the near future to carry out an inspection and go from there, but I would just like some advice in the meantime as to where I stand responsibility wise? The tenant is currently in arrears and I do feel uncomfortable forking out more money on brand new carpets, when I am out of pocket already and I know she has pets without permission. I understand the tacks/grippers from beneath the carpet are a hazard, but I'm just not sure what to do! I am considering serving her notice, though I know she will not go quietly.

    Hoping somebody can advise.

    Many thanks.
    D.

    #2
    I think replacing carpets damaged by pet wee would be very foolish. I wouldn't even be replacing them if there were no pets.

    Comment


      #3
      Originally posted by JK0 View Post
      I think replacing carpets damaged by pet wee would be very foolish. I wouldn't even be replacing them if there were no pets.
      Thanks so much for your reply, I appreciate it.

      So would you agree that it would not be my responsibility to replace them, and especially as she took it upon herself to uplift and remove them, it is in her hands? I'm trying to find out what my legal stance is, but this is an excellent start. Thank you.

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        #4
        Of course. One of my tenants has had none for several years now, as she never hoovered and then didn't like living with moth larvae.

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          #5
          Good grief! Tenants never fail to surprise me with their standards of living.

          Thank you very much

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            #6
            The tenant has taken the carpets up having damaged them.
            If she left the property now in that state, you'd be claiming for the lost carpets from the deposit.

            I'd let the agent check the state of the carpets, but I'd suggest the sensible thing to do would be to agree to fit new carpets if the tenant makes a sensible contribution (which they won't agree to, if they're not paying rent),
            When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
            Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

            Comment


              #7
              Ex tenants of mine, acrimonious eviction, eventually left, grumpily, they took all the carpets (not an issue as I'd already planned to re-decorate & re-carpet, made it cheaper & easier) but in the process of pulling up the carpets yanked a couple of storage radiators off the wall.

              They'd not been paying the rent, yet subletting two rooms for more rent to them than they should have paid to me. And boasting about it in the town: Grassed them up to HMRC for the additional income, I know HMRC took action (letter arrived that "fell open" on the mat..).

              There's scr*ots as some tenants@ And as some agents: And some landlords... and MPs...

              Cheers all!
              I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

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                #8
                If the carpets are not worn/physiclally damaged AND she has kept an unapproved pet, I would leave them in situ and claim from her Depoit when she vacates at end of T.

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                  #9
                  I wouldn't replace them. For all you know she's taken them up and given them to somebody else. To replace them you would need to see them to inspect them to agree how the damage was caused.

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                    #10
                    I would be serving notice on her at the first opportunity if I was certain she had breached the terms of the tenancy agreement

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                      #11
                      Put down laminate flooring.

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                        #12
                        Originally posted by MW1985 View Post
                        Put down laminate flooring.
                        ....after the tenant has left.....

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                          #13
                          The tenant needs to understand you won't replace anything unless you have seen it first. Be aware that the smell can get into the floorboards too and is difficult to get rid of. Depending which room it is tiles may be a better option.

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                            #14
                            Serve notice now.

                            Have you seen the carpets? If not then I definitely wouldn’t pay for new ones but claim them as damage against her deposit (but since she’s already in arrears I guess you won’t see much of that anyways...

                            Comment


                              #15
                              Thank you everyone for your responses... I'm afraid I have to hold my hands up and admit that no deposit was taken when the tenancy commenced 5 years ago (big mistake on my part, I know, I let my softer side get the better of me and just wanted to help the lady out - it shan't be repeated).

                              There is no proof either way of why the carpets were removed, only that they have been removed. I will attach a few pictures that I got from the Agent's visit - the carpets (that are left) are in pretty poor condition but I think that having a dog (which has been confirmed by the Agent) has not helped their condition. Also, the 'damp' I am convinced is condensation. Though she is paying her rent on time now as of the last 3 months, and is beginning to pay off her arrears (though the amount she is paying towards it, it will take around 8 years to clear the debt), I am fairly uneasy about carrying out all the repairs/work that she is demanding.

                              It's quite the predicament, if I serve her notice she will not go quietly and I'm uneasy about further damage that she may cause out of spite. If she stays put and I carry out the repairs, I hold no hope that she will maintain the property and continue paying rent. *sigh*.

                              Thanks all again for your responses, it's very helpful.

                              Comment

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