Rent / Guarantor

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    Rent / Guarantor

    Hi all
    thank you for any advice
    we rent out a house via a management company
    the tenant has been in the house for around 5 years always paid on time until now
    they are now 3 weeks behind with the rent
    they are ignoring all attempts by the management company to contact, ignoring calls/ not returning also emails they just have not paid or communicated in any way
    there is a guarantor for the rent also has been ignoring all attempts to contact over the last 5 days
    the management company is saying they will write to both
    can they still pursue in the current situation?
    many thoughts or advice very welcome
    thank you
    Simon

    #2
    If they're in financial difficulty because of Covid 19 would you be prepared to help them?
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

    Comment


      #3
      Hi
      yes they will just not communicate with the management company no replies to emails txt or phone calls, if they were to speak to us we could sort something out I am sure
      the guarantor is also ignoring as well
      extremely frustrating that they are just not paying anything and ignoring all attempts to contact us
      thanks

      simon

      Comment


        #4
        Send a letter (old school, envelope and stamp) pointing out that they're not paying rent snd that you need to talk to them to see how you can help them through these difficult times.

        Everyone deals with crises differently.
        When I was completely broke it took me weeks to make phone calls that would have made my life easier, because I was scared of what might happen.

        If you are prepared to help, you might be the first people in quite some time to say so.

        When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
        Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

        Comment


          #5
          Serve Notice of Intended Inspection on the Property and apprise G of any unpaid rent for which he liable.

          Comment


            #6
            Hi thanks for the thoughts
            unfortunately I don’t think the management company are inspecting at this time due to the CV situation
            the letters should land today with both T & G so let’s see what this brings
            other than that I am not sure what else we can do at this time due to CV
            thanks again
            Simon

            Comment


              #7
              Just spoken with the management company and they still have not heard anything from the tenant or guarantor they are trying again now
              any thoughts on next steps ?
              many thanks
              Simon

              Comment


                #8
                YOU start communicating (by letter/email..) with tenant and guarantor. Keep all copies, also copy agent/MC & proof of service. Keep calm, polite & flexible in the circumstances.

                The management company won't really care, it's you the landlord with the problem.

                You could choose to serve s8g10 TODAY also. s8g10 is valid if only 1p is underpaid for only 1 day. 'sfunny how many "experts" seem unaware of this (but only s21 and/or s8g8,10&11 taken to court). They can "prompt" tenant to act.
                I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                Comment


                  #9
                  Start following the pre-action protocol now as by the time you can sue the tenant in court, that will be a requirement

                  Comment


                    #10
                    An update
                    the rent did get paid - I think a parent stepped in so we are currently up to date the MC have spoken to the tenant She at last got in touch and it seems partner has left she has children and I understand a minimum wage job so on going she probably cannot afford the rent
                    she has asked for a rent reduction I am not keen as she is likely not to be earning more any time soon so we will just financing her life
                    if there was a prospect of paying full rent in the future or money coming I would be happy to look at a reduction/ deferred payment but this is not the case
                    the tenant has offered nothing other than a request to pay less rent
                    the contract is up in September but in the current state of the world I am not sure what to do next
                    any thoughts or suggestions very welcome
                    thank you

                    Comment


                      #11
                      Would the housing element of UC cover it? Contact the partner and remind him he is still responsible for the rent. Suggest she makes plans to leave at the end of the contract and serve notice at the appropriate time. Perhaps offer a reduction of rent if she goes on time. Be gentle, her world has fallen apart and no-one would want to be in her position.

                      Comment


                        #12
                        Hi thanks for the thoughts the MC contacted the partner and he claims she has the money - but a good point to suggest that he pays directly half the amount to the MC and she pays the other
                        Not sure the situation re UC she really needs to check this out For herself
                        we will, of course be gentle, she is claiming to us 2 months since the split her FB shows post 6 months plus back where they had clearly split A lesson to all about how open FB is and anyone can easily see.

                        i will suggest the MC contacts the partner again

                        thank you

                        Comment


                          #13
                          As has been said, if this situation continues she will not be able to afford the rent going forward on a min wage job, i doubt the ex will be interested at all and you may not even be able to find him. Although sad indeed you have to look at this from a long term financial view, which means she will have to find somewhere else to live which suits her new budget.

                          Comment


                            #14
                            Hi yes she will have to find somewhere else to live the tenancy ends September so we will not re new Covid willing
                            both names are on the agreement so I assume he is still libel for the rent ? His dad is a guarantor so again I assume libel for non payment? As he is not living there would this just be seen as a common debt and we could go small claims ?

                            many thanks for any advice

                            Comment


                              #15
                              Originally posted by spike589715 View Post
                              Hi yes she will have to find somewhere else to live the tenancy ends September so we will not re new Covid willing
                              both names are on the agreement so I assume he is still libel for the rent ? His dad is a guarantor so again I assume libel for non payment? As he is not living there would this just be seen as a common debt and we could go small claims ?

                              many thanks for any advice
                              After the fixed term ends, the tenancy won't end in September it will just carries on as Periodic tenancy.
                              Thunderbirds are go

                              Comment

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