Tenant complaining about boiler controls

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    Tenant complaining about boiler controls

    Good afternoon all.

    One of my tenants in a new property I have acquired is complaining that the boiler has no controls. So when they turn the boiler on for hot water, the heating comes on too. The agents are recommending us to change the whole boiler system to a combi boiler which cost around 2.7k!!. Is there any way around this? We got our engineer in and he said he MIGHT be able to install a control panel to the boiler (for around 3-500) but the boiler is around 20-25 years old.

    If this doesn't work would it be an option to pay the tenant back 30-50pounds or so for the compensation of their higher gas bills? just for a month or 2 while everything settles. If I pay for a new boiler it's going to eat in to a few months of my mortgage payments.

    #2
    Can't the just turn the radiators off when they don't want the heating on?

    Comment


      #3
      Find a different plumber, an older one who is used to working with conventional boilers. It's perfectly possible and should be a good deal less than your quote.

      Comment


        #4
        Originally posted by DPT57 View Post
        Can't the just turn the radiators off when they don't want the heating on?
        they can, but our agents seem pushy on changing the boiler. What's the worst they can do if we decide not to change it? they have hot water and heating so I don't see why they cannot understand our stance on this.

        Comment


          #5
          This isn't the same tenant who is having the boiler replaced today, is it?

          Comment


            #6
            Originally posted by JK0 View Post
            This isn't the same tenant who is having the boiler replaced today, is it?
            This one is different. Not had much luck with boilers recently.

            Comment


              #7
              Is there no TRV’s on the radiators?
              Is fitting just a control panel going to be enough to give separate hot water and central heating? I’m assuming you have a copper cylinder to store hot water for the hot taps which is heated by either a back boiler behind a gas fire or a wall mounted boiler?
              Would the hot water and C/H not have to be separated with zone valves activated by separate cylinder and room thermostats? If the price you have been quoted is just for a control panel then I don’t see how it can control anything but if it also includes the supplying, wiring in and plumbing in of zone valves and stats then it’s not a bad price.
              If you want to fit a combi boiler but don’t want to pay out until things have settled down then explain this to tenants and do what you suggested and give them a one off generous payment that will more than cover their extra expense for now.
              You would be better off joining some sort of DIY forum with a plumbing sub forum to ask more about the options to add a control system to your current boiler and what sort of price you should be paying to have it done.

              Comment


                #8
                The system may just be old enough to not have required separate controls, but any replacement in the last 18 to 20, or more, years would have been illegal without them. I think we can safely assume that the system pre-dates the requirement for TRVs.

                What I suspect they have is a thermostatic valve on the cylinder. My original system had that, but it also had a gravity hot water circuit, and those valves really need a pumped system, or they clog up.

                Comment


                  #9
                  How can we offer an opinion without knowing the current installlation?
                  A 20 yo boiler may be beyond repair.

                  Comment


                    #10
                    Tell them you'll make the 'improvements' but there will have to be a substantial rent increase.

                    Comment


                      #11
                      We're just begging to be regulated into obscurity aren't we.

                      Comment


                        #12
                        Originally posted by AnonymousLandlord View Post

                        they can, but our agents seem pushy on changing the boiler. What's the worst they can do if we decide not to change it? they have hot water and heating so I don't see why they cannot understand our stance on this.
                        And is the agent offering to get the work done by any chance?

                        Comment


                          #13
                          How can we offer an opinion without knowing the current installlation?
                          A 20 yo boiler may be beyond repair.

                          Comment


                            #14
                            BTL investor,

                            I will join a DIY forum too then for more opinions. Yes we have a hot water cylinder in one of the bedrooms. I've just googled TRV and we don't have those but our engineer said they can be adjusted from the radiators.
                            What would a generous payment be in your eyes?

                            Comment


                              #15
                              Originally posted by mariner View Post
                              How can we offer an opinion without knowing the current installlation?
                              A 20 yo boiler may be beyond repair.
                              This is the current boiler Potteron Flamingo 50S installed in a cupboard on the ground floor with a vent leading out through the chimney, that is why a replacement costs so much, the location needs to be changed.

                              We're very hesitant as everything works fine, so they're not left without hot water or heating.

                              Comment

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