Broken networking intallation

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    Broken networking intallation

    I have just moved into a new flat, and it uses optic fibre networking only, so e.g. talktalk will not service us since they require a phone line which cannot be installed. Instead we have a 'GTU' (Gateway Terminal Unit) which isn't operational, which I'm assuming is the landlords responsibility to get fixed.
    Problem is, the landlord often takes weeks to respond, and we don't want to wait that long without having internet., so would like to get an engineer out ourselves. Would the landlord still be obliged to pay for an engineer in this case?

    #2
    You can't assume it is the landlord's responsibility; you need to look at the tenancy agreement.

    Many people use 4G these days.

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      #3
      No unless an internet supply of particular type is specified in the contract. What needs to be "fixed"?

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