How reliable and effective is The Property Ombudsman

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    How reliable and effective is The Property Ombudsman

    Hi all,
    I would like to bring a string of complaint against my letting agent through TPO. Has any one of you had any experience?
    Thanks,

    #2
    Have you exhausted the agent's complaints process as none of the redress schemes will get involved until you have.

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      #3
      The TPO won't get involved unless you have exhausted the letting agent's redress scheme complaints process and are not happy with the result.

      They aren't exactly famous for responsiveness, but they're all you have (other than a court case).
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

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