“Reasonable time”

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    “Reasonable time”

    Hi all,

    Probably not the normal ‘reasonable time for repair’ post from a tenant because I’m actually more looking to back my argument that it doesn’t HAVE to be sorted as quickly as everyone is saying and they need to chill out!

    We came back from our week honeymoon Saturday to find our boiler isn’t working/ keeps turning itself off, when we try and turn it on it makes the radiators red hot so quickly that you can smell them. We have now turned the boiler off and are leaving it. Hot weather so heating isn’t an issue but hot water obviously is.

    I sent an email on Saturday to the letting agent and we have dealt with boiling kettles etc to wash in the meantime. My question about reasonable time is more because my parents and other half are adamant that this should be fixed within a couple of days. I’m not so sure that is actually the case but don’t like to argue a point I’m not 100% on!

    Letting agent called today today and said they would give my number to a plumber who subsequently called me and arranged an appointment for this afternoon, an hour or so later was advised that this had been cancelled by the letting agent while they wait for the LL to say if they want quotes or what they want doing. Fair enough, but we don’t even know what the issue with it is yet! The boiler was installed in 1998 so it probably seen it’s best years.

    No hot water is not ideal but we can live with it, and it’s not exactly been going on for long. I’m just interested from a LL perspective what your timeframes etc would be as I’m slightly biting my tongue at the moment in saying that we just have to go with it. I know if we owned the house we would likely have got someone out to look today but it’s unlikely we would have got it fixed!


    #2
    Originally posted by roxylouise View Post
    Hi all,
    I know if we owned the house we would likely have got someone out to look today
    Doubt it.
    Have a try, let us know how you get on.


    Comment


      #3
      Originally posted by roxylouise View Post
      Letting agent called today today and said they would give my number to a plumber who subsequently called me and arranged an appointment for this afternoon, an hour or so later was advised that this had been cancelled ....

      No hot water is not ideal but we can live with it, and it’s not exactly been going on for long. I’m just interested from a LL perspective what your timeframes etc would be
      Without the cancellation, everything sounds reasonable.
      I am not a lawyer, nor am I licensed to provide any regulated advice. None of my posts should be treated as legal or financial advice.

      I do not answer questions through private messages which should be posted publicly on the forum.

      Comment


        #4
        As a LL I would view my tenant having no hot water as a serious issue & would expect to get a plumber out within 24 or 48 hrs max. The length of time for repair / replacement would then depend on the issue but I would expect to have it fixed within the week.

        The LL needs to know what the problem is so they can decide what to do so getting a plumber out asap is imperative. I would insist the letting agent rebook the plumber as the first step to getting this sorted.

        Good luck.

        Comment


          #5
          I think what you have there is a problem with the agent.
          The landlord won't be able to decide on what to do until someone's been out and worked out what the problem is.
          When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
          Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

          Comment


            #6
            What jpkeates says..... the landlord sounds like they are in the dark at the moment, i would consider no hot water as urgent, i know of properties where the bathroom only has a bath and a hand shower run from the taps !!! Kettles will not help here. So yes a day or two to get an engineer out then see what the issue is and go from there seems reasonable.

            Comment

            Latest Activity

            Collapse

            • Reply to Tenant in situ
              by jpkeates
              It's almost impossible to reset the tenancy with a new agreement.
              The buyer will inherit the previous tenancy at the same point that they're able to let the property on the new agreement, so any new tenancy is going to be a follow on tenancy.
              So things that need to be done at the very start...
              24-01-2022, 14:57 PM
            • Tenant in situ
              by Bridge2020
              I’m looking at buying another property to rent out. The one I’m looking at has a tenant in situ. I have seen a copy of the AST and payments to the agents.
              Anyone have any experience of this please ?...
              20-01-2022, 08:29 AM
            • Reply to Rent a Room scheme
              by jpkeates
              You're really going to struggle with that not being a tenancy.
              If the tenant can lock the door to exclude you, and they could wash in a sink, that's likely to be a dwelling house.
              24-01-2022, 14:52 PM
            • Rent a Room scheme
              by lgr001
              I have a mobile home next to my property. Do I qualify for the rent a room scheme if I rent out the mobile home but the occupant must use the shower and washing facilities in my house i.e. so that the mobile home is not a separate unit of accommodation? There is a provision by the council that it...
              24-01-2022, 14:25 PM
            • Reply to Regulated Tenancy
              by AVJ113
              Yep, that's exactly what has happened....
              24-01-2022, 14:12 PM
            • Regulated Tenancy
              by AVJ113
              I have a basic understanding of regulated tenancy. I'm looking to buy a property with a tenant in situ on a regulated tenancy. In the real world, what are the pros and cons? Is there anyone with any experience?
              24-01-2022, 13:38 PM
            • Reply to Regulated Tenancy
              by DoricPixie
              How basic is your understanding?

              From your other thread you are seeing a broker about a BTL mortgage. I think you will struggle to secure a BTL mortgage against a property with a Regulated Tenancy in place....
              24-01-2022, 14:05 PM
            • Reply to Regulated Tenancy
              by jpucng62
              Unless it is REALLY cheap - don't!

              I inherited a property with a regulated tenant. The rent can only go up once every 2 years, by a specified amount, although more often if you improve the property, but it will always be cheap.

              Most tenants have been in a very long time and...
              24-01-2022, 13:58 PM
            • Reply to Tenant in situ
              by Interlaken
              Agree with above but if the property is in poor condition and the tenant elderly (or could be child of tenant who may be middle aged) then steer clear. I would definitely speak with the tenant.
              24-01-2022, 13:30 PM
            • Reply to How to track down landlord
              by kelbol
              Emailing means the person may or may not receive it, and if they do, they may or may not reply. I didn't want to wait around to find out if I do get a reply. I wanted to get a phone number.
              In any case, I managed to get hold of the Landlord via the business. The ball is now in his court.
              ...
              24-01-2022, 13:15 PM
            Working...
            X