Hi guys I was wanting to ask for your thoughts the tenant reported that the boiler had been broken and I got a gas engineer to come out the next day to try and fix it he said he couldn't fix but it was fixable , so I got another 2 gas engineers coming out the following day to try and fix it and all of them said that it was beyond repair.
I then organised for a new boiler to be installed 3 days later the tenants said they couldn't do the 4th day and you'll have to be the fifth day so I got someone to come out and the boiler was installed on the 6th day tenant was without hot water and heating he claims (middle of may) for 6 days odd (correction 6 days )
he's now asking for compensation. Has anyone else been in this situation before ?
your thoughts are greatly appreciated
P.s I've edited to include dates to make it easier to follow
T reported on 8th not working , 2 engineer came out 9th , 1 on 10th may . I organised for install 13rh T declined this day , 14th installed
I then organised for a new boiler to be installed 3 days later the tenants said they couldn't do the 4th day and you'll have to be the fifth day so I got someone to come out and the boiler was installed on the 6th day tenant was without hot water and heating he claims (middle of may) for 6 days odd (correction 6 days )
he's now asking for compensation. Has anyone else been in this situation before ?
your thoughts are greatly appreciated
P.s I've edited to include dates to make it easier to follow
T reported on 8th not working , 2 engineer came out 9th , 1 on 10th may . I organised for install 13rh T declined this day , 14th installed
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