Broadband Service Provider - Tenant Issue

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  • Ring4Tee
    replied
    The only reason they knew the line was active was when they purchased a new broadband provider (Now TV) they then refused to install the router until the active live is cancelled as they need to put their own fibre in.

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  • JK0
    replied
    Find a different company, surely?

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  • Ring4Tee
    started a topic Broadband Service Provider - Tenant Issue

    Broadband Service Provider - Tenant Issue

    My new tenants have tried to sort out there broadband with the supplier for the previous tenants. the previous tenants took out a contract longer than their tenancy agreement and the provider is refusing to provide a new service to the new tenants until the previous tenants have cancel there agreement (there is an associated exit fee). The previous tenant have now stopped communicating. The new tenants have sought advice, from me, and I'm not sure what I can do to help. Does anyone have any advice please?

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