Deposit dispute (ADR)

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    Deposit dispute (ADR)

    So this dispute has been ongoing for about 8 weeks or more now. I chased the agent as so far the DPS have only released half the money to me as the T is not agreeing with what I am saying. Now the agent says its going the 'alternative dispute service' and will take about 6 months as the tenant is not responding and they suggest I try and contact him. He's run off to Romania never to be seen again. Is there anything I can do to speed it up? And I was thinking I might pay the agent a visit and say I want my money back for the find only service as I feel you failed me. Or should I just write off my losses?

    Check THAT scheme rules & processes.

    If he doesn't respond you should eventually win, but bet he's in communication with scheme
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


      The tenant must be in dispute with the agent about the deductions you proposed.
      Hence the ADR route.

      Ask the agent what the tenant is disputing.
      You may choose to agree with the tenant.
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


        DPS called me after I emailed them. Basically said the agent is talking rubbish. They said unless the T has hired a solicitor and wants to go to court to dispute the claim then I should get the money within 28 days. Emailed the agent this and now there changing their story and sorting it out. Maybe they thought they could string me along and hope I would forget about it and keep the money


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