Access for leak -problem tenant

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Access for leak -problem tenant

    Hi I'm a fairly new landlord. The tenant inform me of a leak. I have had 2 plumbers out to look who said it was different things and have now decided to go through my insurance. The tenant is complaining about it being sorted but has denied access to the property for the contractors. He has phoned me on several occasions getting more aggressive each time and has threatened me with legal action. Any advice please. Thanks in advance.

    #2
    If you let us know the

    exact timescale
    what the leak is doing

    We will be able to advise.
    Why do you think it an insurance issue if it is an uncorrected leak presumably causing ongoing damage?

    Comment


      #3
      Beware. This sounds like a ruse to thwart an s21/s8 notice. Were you considering giving notice for any reason?

      Comment


        #4
        If T is denying access after due 24hr Notice, how come 2 plumbers were able to assess the problem

        Comment


          #5
          Can you explain a bit more about how he's denying access:

          Comment


            #6
            Access was gained by the two plumbers when the tenant was being ok. On the Friday tenant was informed going through insurance and appointment had been made for Wednesday, on Monday they phoned me being very abusive saying not good enough insurance agreed to come out Tuesday, tenant was informed the appointment could be brought forward as he had requested, on Tuesday he went out and refused us entry and had left a dog in the property not to enter. The leak looks like its ongoing inside a wall causing a pool of water on the floor. Tenant says the property is uninhabitable and I'm breaking health and safety and he was handing in notice not paying any rent and going to see a solicitor. We then reattended on weds and was advised by contractor it would take a full day as the wall needs to be taken apart he would come Tuesday to do this. On Tuesday the tenant had given me permission to enter the property while he was out. When I attended to give access it wasn't the contractor but loss adjuster that attended insurance didn't give go ahead for work to start. They did confirm it can go ahead and start the next day. Tenant phoned me kicking off when I tried explaining he shouted over me then put the phone down. I then received a text saying I'm moving goal posts he's handing his notice in writing his solicitors told him not to pay rent I've made him homeless. Also what's he supposed to do with dog with1 days notice. I don't think access is going to be given today when we attend ... watch this space

            Comment


              #7
              Guy sounds like a nightmare. If he offers to leave for good, I'd accept.

              BTW, did you say he could keep a dog?

              Comment


                #8
                There's no possible way a solicitor would advise a tenant not to pay rent.
                He's talking nonsense.

                I'd just keep going - the tenant wants the problem fixed as much as you do.
                But sounds like a nutter, so I'd serve notice as soon as you can (or accept his notice).
                When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
                Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

                Comment


                  #9
                  If I understand your story correctly:

                  Explain to tenant in writing that he is obliged to provide immediate access as and when required over the next week to correct an urgent problem, and to prevent ongoing damage to the property. Point him to relevant terms in his tenancy agreement. You are providing him with such notice, and will arrange for workmen to enter on all of Mon Tue Wed Thur Fri Sat and Sun as required. If he prevents such access you will be taking legal action against him in respect of consequential damage to the property.

                  However you need to do your side -- which means repairing and breaking down wall -- not asking him to attend for an endless cycle of loss adjusters. Depending on the nature of the work involved, you should offer to put him up in a hotel for the week.

                  Why on earth are you and the insurers messing around with an ongoing leak??? Get a proper decent plumber/builder, get cracking and be prepared to pay.

                  Comment


                    #10
                    Were you requiring tenant to be there to let plumbers in? If so that could be your problem...
                    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                    Comment

                    Latest Activity

                    Collapse

                    • End of tenancy checks
                      Kate foster
                      hello all,
                      i am having a slight issue. When I let the property the toilet seat was white which matched the black and white bathroom. The tenant without discussing with me first changed the toilet seat to a greenish colour to match their showercurtain.
                      the seat does not look good and I want...
                      15-12-2018, 19:58 PM
                    • Reply to End of tenancy checks
                      Kate foster
                      Thank you for your reply and it’s really annoying when these things happen. They have chucked the white seat away so they will have to buy a new one to replace that green one. I am going to bring this up with them as if they had changed for like to like I would have no problem with that. Kate...
                      15-12-2018, 20:46 PM
                    • Reply to End of tenancy checks
                      JK0
                      I get this nonsense too. I put in an expensive seat, and tenant chucks mine away, and puts in some cheap rubbish.

                      Is it possible they kept yours? Otherwise, perfectly reasonable in my view to ask for replacement.
                      15-12-2018, 20:26 PM
                    • Tenancy agreement
                      Kate foster
                      Please can someone advice me on the following situation. I am renting out a one bed house for monthly rent of 650 pounds. A couple are very interested and jointly they both earn 52k which covers the full rent. One of them earns 35 k and they have been honest and said that the girl has issues with her...
                      07-12-2018, 21:26 PM
                    • Reply to Tenancy agreement
                      Kate foster
                      Thank you all for your replies and sharing your experiences. Has definitely helped me and as the tenant didn’t want to be credit referenced they decided to not go ahead. I have fortunately found new tenants who have passed all referencing. Thank you all 😊👍
                      15-12-2018, 19:51 PM
                    • A bit of a mess
                      Procrastinating
                      Hi,

                      Thanks in advance to anyone who can help. My reason for posting is that my wife has found herself in a bit of a mess with her pre-marital home which is in Wales. When she moved out she let the property, initially to a friend of a relative. It seemed like a stroke of luck so when...
                      15-12-2018, 01:29 AM
                    • Reply to A bit of a mess
                      JK0
                      Is the situation irretrievable if o/p's wife does the training and gets the license now, guys?
                      15-12-2018, 18:02 PM
                    • section 21 and how to rent guide
                      lavy
                      Hi do you have to serve an up to date how to rent guide when a tenancy moves to a periodic tenancy from a standard 6 months tenancy or is the original how to rent guide sufficient in order to serve a valid section 21 notice...
                      09-12-2018, 10:11 AM
                    • Reply to section 21 and how to rent guide
                      KTC
                      No, that's a "if you give the document right at the start of the tenancy, the question never comes up" reply.



                      As Giles stated in his reply to you, while the Secretary of State may make relevant regulations and the power of the Secreatry of State was transferred,...
                      15-12-2018, 14:15 PM
                    • Heating
                      lsmt971
                      Hi

                      I have a three bed terrace which is split into two flats. The council have just made an inspection and although everything is ok, they have picked up on the fact the property only contains one combi boiler located in flat 1. This also serves flat 2 who regulate their heating via the...
                      15-12-2018, 10:02 AM
                    Working...
                    X