I left property 3 and a half months ago. Landlady still hasn't return deposit.

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    I left property 3 and a half months ago. Landlady still hasn't return deposit.

    I posted here before and it was very helpful but I decided to have patience and wait for her because I was too busy to chase her around.

    The deposit is not protected and she decided to tell me after 2 months of vacating the property, that she would take half of my deposit to do repairs and a professional cleaning. I had some pictures and I sent her an email explaining why I disagreed, but she would take around 10 days to reply so eventually I just gave up and accepted the remaining amount and sent her my bank details so she could do the transfer.

    Well, last Monday she finally told me that the transfer was made but I haven't received any payment from her. I wrote today asking if she could confirm she did it because the money should've cleared by now. Again, no answer.

    I don't know what else to do, at this point I'm so stressed about this issue, that I'd prefer to forget about the money, but it's very frustrating to let her win after 3 and a half months of claiming for it.

    I rented the property for a year, I have 2 assured shorthold tenancy agreement (I renovated after 6 months) and only one has an address and it's the letting agency address. I contacted them but they informed me it's not their responsibility anymore as they were only hired to find a tenant and not to administrate the property.

    I guess the only way would be taking her to court, but what if she make the transfer as soon as I tell her this is my intention? Where should I send the notification letter? Can she claim even more money from the deposit if I make her angry? The inventory was very rudimentary and that's how she managed to claim money in the first place, but I learned my lesson now.

    I would really appreciate any advice on how to proceed.

    Thanks

    #2
    Stop angsting and just send her the letter. Follow the Shelter template. She needs to learn.

    Comment


      #3
      A very rudimentary inventory will make it more difficult for her to successfully claim against you.

      Comment


        #4
        Originally posted by DPT57 View Post
        Stop angsting and just send her the letter. Follow the Shelter template. She needs to learn.
        You are right. I will do it.

        She just replied saying she made the transfer on Tuesday (so she lied when she sent a message on Monday saying it was done) so I wrote back requesting the deposit schema information because I was going to raise a dispute with them instead. I know the deposit was not protected because I searched several times, and she didn't provide any details at any point.

        I'm modifying the Shelter template now and I'll post it tomorrow.
        I'm not sure if she's going to reply and I doubt she would find out about this 'before action letter' unless the letting agency has her contact details. But that's not my problem I guess.

        Thanks for your help.

        Comment


          #5
          Originally posted by leaseholder64 View Post
          A very rudimentary inventory will make it more difficult for her to successfully claim against you.
          I thought so. But I was very concern about this when I left the property because it's my first time renting in the UK and I wasn't familiar with any tenancy regulation. I've researched a bit more now and also she explained the repairs and charges that she would take from the deposit at the end of January when I sent her my bank details, so I don't think she can make up more repairs when she already stated the amount she would return.

          Thanks for the advice.

          Comment


            #6
            Just get a no win no fee lawyer and let them deal with her. She has to return your deposit in full and the court will award between 1 and 3 times deposit as penalty. It doesn't matter if she returns all or part of it 8n tje meantime. She may well come back with all sorts of other 'deducions' as defence or counterclaim (this is what my dodgy landlord did, originally deducting a few hundred which rose to £2.5k in his witness statement!) but the part 8 non protection of deposit is black and white, you will end up with your deposit back plus a minimum of that much again as a penalty.
            I took legal advice because my landlord was being an arse about returning the deposit, I actually didn't know about deposit protection schemes and penalties, I just wanted my deposit back, it ended up with the court awarding £1800 to me and £2k in lawyers fees. Getting the money is another story but she'd do well to make you an offer!

            Comment


              #7
              Thanks for your help.

              She ended up making the transfer 10 min after I sent a message requesting the deposit protection schema details, and then went silent when I requested them for the second time.
              She returned 30% of my deposit so my intention now is to send a letter claiming the remaining deposit and compensation for not protecting it in the first place. Otherwise, I'll take it court.

              I'm not sure how she can claim more deductions if there are already new tenants in the property (I moved out at the end of October '17) and she already claimed the repairs that needed to be done when she did the checkout. I have every text message she has sent and pictures of the property when I left.

              What concerns me now is how to let her know about this letter. The only address I have is the one used by her in the tenancy agreement and this is the letting agency's address so I don't know how she would find out about this notification. Should I ask her for her address? I don't think she would reply to my texts anymore.

              Comment


                #8
                Land registry info for the property, only costs a couple of £ and I bet that her address is on there.
                Or just serve via agent, as thats the contact info you have.

                Comment


                  #9
                  Yes, serve via the Agent and copy it to her by email if you have her email address.

                  Comment

                  Latest Activity

                  Collapse

                  • Rental deposit
                    Cadbury1
                    Looking for advice , I signed a 12 month rental with my boyfriend , we each paid 900 pounds deposit to the deposit company . He moved out 6 months later to live with another woman, but continued to pay half the rent until the lease finished. I have messages from him saying he did not want his deposit...
                    20-02-2019, 23:40 PM
                  • Reply to Rental deposit
                    mariner
                    This was a joint T, when any remaining deposit should have been paid to 'lead T' for onward distribution.
                    I might suggest ex b/f may like to sue me for his share of remaining deposit, if I did not want to reimburse him 900. quid.
                    21-02-2019, 05:16 AM
                  • Debt Collection
                    Sweepiecat
                    Can anybody help please. I own a flat that is fully managed by a letting agency I’ve dealt with for 12 years. I received a letter from a debt collection agency asking me to ring them. I phoned them today and have found out there is an outstanding bill (which has been sold to the debt collection agency)...
                    18-02-2019, 22:53 PM
                  • Reply to Debt Collection
                    mariner
                    Ask B Gas for copy of who signed signed the supply Contract & date.
                    Supply B Gas with copy of T dated AST and meter readings.
                    You are liable for any unsubstaniated void periods. Ts were aware of your lack of experience.
                    21-02-2019, 04:12 AM
                  • necessary notices and permissions for a boiler relocation in a flat
                    brianthelandlord
                    Hi all,

                    I hope I chose the relevant forum to post my query to - please forgive me and correct me if I am wrong.

                    My rental flat's (one of 22 'executive-style' flats in a 2-block development built in 1999) boiler stopped serving hot water to my tenants a week ago. I had a boiler...
                    20-02-2019, 20:29 PM
                  • Reply to necessary notices and permissions for a boiler relocation in a flat
                    MdeB
                    You are unlikely to get permission for a hole in the wall sooner than you can get a roofer to replace the roof vent.
                    21-02-2019, 00:09 AM
                  • Reply to Debt Collection
                    Sweepiecat
                    Thanks for the replies. The letting agent has said they absolutely did not put the bill in my name. It seems as if the previous tenant has put the bill in my name (from the tenancy agreement) including their arrears, which is why the bill is high for an empty flat for one month. Surely this is frau...
                    20-02-2019, 23:55 PM
                  • who is responsible for the broken fridge/freezer
                    cg18
                    I moved in a flat last Tuesday. I found the fridge is not cool enough but the freezer works well. However, on Saturday the fridge/freezer didn't work. Foods in freezer began to thaw. The shelf in freezer is much warmer than the other part.

                    I contacted with the agency and they said I should...
                    19-02-2019, 17:35 PM
                  • Reply to who is responsible for the broken fridge/freezer
                    MdeB
                    If it is on the inventory and there is nothing to say that the T is responsible, then I would say it is the LL's responsibility.

                    Personally I have only ever provided fridges and freezers on the basis that if they break, then the T repairs and the T can then take it away with them.
                    20-02-2019, 23:35 PM
                  • Possession Order after s8
                    Tassie Girl
                    Hi All

                    Our tenants were given notice and we went to court to regain possession. This has been granted by the County Court and she was supposed to leave ysterday. While I believe the tenants have moved out, I also believe there are still a few odd belongings there. At what point can I (or...
                    19-02-2019, 08:27 AM
                  Working...
                  X