General Maintenance Issues - No Washer/dryer for a month plus.

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    General Maintenance Issues - No Washer/dryer for a month plus.

    Firstly I'd like to point out that I am a new Landlord (so inexperienced) however due to personal circumstances I'm currently renting a furnished apartment and have done so for the past 12 months.

    I have always paid my rent on time and have been a great tenant in general, making improvements where shoddy DIY was previously undertaken. (Curtain rails half hanging from the wall etc) as rawl plugs had been used for stud partitions.

    Upon moving in 12 months ago it was a fully furnished property at £625.00 a month I needed fully furnished due to my personal circumstances at the time, I obviously flipped the mattress upon being handed the keys to check what I was sleeping on.

    This bed was rotten with mould, I took photo's instantly E-Mailed the letting agent and advised that I wished to dispose of this bed, as I only had a car it took me several trips to the nearby tip to dispose of this health risk once they had got permission for me to do so. My partner deep cleaned the bedroom, the floor under the bed was 1cm thick of dust and mould along with the skirting boards.

    This apartment looked lovely on inspection decorated well but obviously with hidden secrets.

    We've had numerous other issues which we have notified but not had repairs and just lived with such as the spotlights in all rooms work intermittently, i initial spent a small fortune on the correct light bulbs only to realise it was a problem with the transformer or circuitry.

    1 month ago today in advance of the Christmas holidays I contacted my letting agent as the 8 year old washer/dryer in the property would no longer work.

    A repairman knew instantly what the fault would be once given the model details as its a common problem however advised the letting agent that purchasing a new washer/dryer would make more economical sense.

    The letting agent provided the landlord with a quote, he deemed too expensive (which is fair enough) and insisted he would buy a washer/dryer and arrange for it to be installed.

    One month on now and we are no further, I have called and emailed the letting agent on numerous occasions and they claim the landlord is holding up this process. In my contract as its fully furnished the white goods are to be maintained by the Landlord and should be done so within 5 working days.

    To add insult to injury last week I received a letter claiming the landlord would be 'delighted' to offer us another 12 months fixed contract however there would be a rental increase to £650 pcm plus circa £150 charge for redrawing up a new contract.

    This was the final straw, on Thursday last week I gave my months notice and paid the final rental instalment (we can stay in the property until 14th feb) Our property was re-listed the same day by the letting agent (at £625pcm not the £650 they tried to fleece us for) and they asked if somebody could view it on the Friday.

    In hope of getting this problem resolved and because I'm not an awkward git I agreed, we have the apartment looking absolutely brilliant and therefore the person viewing signed up to the property immediately to move in the end of February when we will be gone.

    I'm just wondering where I stand as I'm so disappointed in this whole process, it's been a month now and the letting agent has almost given up at this point especially as we are moving out.

    We have never asked for a decrease in rent despite supplying our own bed which was embedded in the price of this rental and being without a washer/dryer for now a month.

    It's a 30 mile round trip to my parents and i've had to go there and back twice a week to get our washing done, I don't have time to sit in a self service laundrette and frankly my time is worth more than the petrol. The Landlord has no loss from this he's going to miss no rent as i've been accommodating to viewings for him. Ive had no apology and as a result I want him to pay towards some of the petrol I've wasted in this whole shoddy process as yet again, be a decent tenant and get done over by a cowboy landlord who has no idea.

    Any input greatly appreciated.

    If the property was rented furnished, the washer dryer should have been replaced.
    But the amount of rent attributable to a washer dryer is small - a few quid tops (if you consider everything that you rent as being "worth" all of the rent.

    If it were me, I'd probably be a complete dick about viewings - not agreeing to them, or leaving the washer dryer with a huge note saying "still not fixed by the landlord" in full view.

    But I am quite petty and vindictive when someone messes me about.
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


      you should have just politely refused the offer of a new 12 month contract and carried on paying your monthly rent as normal.


        Next time follow Shelter's excellent advice on reporting repair issues to private landlords (both bed and washer/dryer and cleaning etc) which includes draft letter and how to take further steps. On website.

        Viewings? Oh, loads of fun with the place a mess, explaining about terrible landlord/agent/neighbours/road&aircraft noise/druggies & brothel visitors mistakenly knocking on doors instead of 3 doors down.

        With respect perhaps get educated in landlord/tenant law for you both as a landlord and as a tenant.
        I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


          "It's a 30 mile round trip to my parents and i've had to go there and back twice a week to get our washing done, I don't have time to sit in a self service laundrette and frankly my time is worth more than the petrol."

          Non sequitor.,


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