5 Year Private Property Licence Ended After One Year

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    5 Year Private Property Licence Ended After One Year

    Hi All, I could really use some guidance in a matter relating to the above. We were told by our agency handling our property that we needed to obtain a licence through the council. I did my research and asked all the relevant questions and found out that the licence will cost 650 for five years. Sounds reasonable I guess. At no stage during the process did anyone mention that the scheme would last for another year before ending and we would have to reapply and repay for the licence for another 5 years. Its all very frustrating. I have made a complaint to the Council regarding this and am hoping for them to offer a prorata sum which will enable us to continue using our full five years as per what we agreed to. I feel that we have been held at ransom. Pay or face a penalty. Is there an independent reviwer for this kind of thing that will help us?

    Kind Regards

    AK

    #2
    Surely if you have a licence for 5 years...you have a licence for 5 years?

    Why would you need to renew it?

    I assume you have a paper licence to prove this?

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      #3
      Yes there is the local government ombudsman but you need to follow the LA complaint procedure first.

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        #4
        Tipper,

        Yes, thats what we thought. We were also told the licence was for 5 years. At no time did anyone tell us that there was only year left in the scheme and we would still have to pay. I would have waited for the new scheme.

        The paperwork shows the expiry date as this year but i simply thought we had to renew every year for census reasons and thought nothing of it. We were simply not told anything.

        Comment


          #5
          Originally posted by Jon66 View Post
          Yes there is the local government ombudsman but you need to follow the LA complaint procedure first.
          Yes I am lodged a official complaint through the council. but its reassuring to know that there is an ombudsman.

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            #6
            I made a complaint to the ombudsman which was successful. My council was really annoyed as they had refused to show me a copy of a document and the Ombudsman forced them to send her a copy which she forwarded to me.

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