Late/missing demand for service charges

  • Filter
  • Time
  • Show
Clear All
new posts

    Late/missing demand for service charges

    Hi, I'm a long term leaseholder in a block of 24 flats. Since I bought my flat the same managing agent has been in place and has been totally useless to say the least.

    Each January I have received a blank bank mandate for the next year's service charges, which unless I had been notified of any reduction/increase by the MA I have completed with the amount (which the MA has left blank) due for the oncoming year.

    In April this year I received a demand for unpaid service charges which dated back to 2009 for which I, and a number of other tenants had had no notification at all - in any form. The only reason that a few of the other tenants did know was because there was a verbal discussion at the AGM - the minutes of which were never taken/issued.

    My question is where do I stand in terms of paying for these arrears and are the MA demands legal?

    When you say backdated service charges is there any more information as to what they are?

    I suggest that you set aside any grumbles and at this stage just ask, "sorry Mr Agent, the amount of £x, what is it and how did it come about"

    There are various limitations on costs being recovered but until we know what they are it is only speculation.
    Based on the information posted, I offer my thoughts.Any action you then take is your liability. While commending individual effort, there is no substitute for a thorough review of documents and facts by paid for professional advisers.


    Latest Activity


    • Share of feehold/shared service charges?
      by Stu1020
      Hi there,

      I'm new to the forum and looking for advice on a sticky freehold situation.

      I own a two-bed flat in a converted building with two one-beds. The lease states that a fair proportion is payable towards the service charge. However, there has been a running agreement of...
      20-05-2022, 11:39 AM
    • Reply to Share of feehold/shared service charges?
      by Gordon999
      Since your flat has 2 bedrooms and other flats have one bedroom, you should keep the existing 38:31:31 split as fair contribution to the annual service charge account.

      For lease extension, the cost is mainly solicitors charges plus registration charge at Land Registry and Mortgage Lender.(...
      28-05-2022, 10:48 AM
    • Reply to Building works & S20 process
      by Gordon999
      The S20 consultation with leaseholders is required for any planned works which exceed £250 cost per flat.

      If any planned works are quoted below £1000, you could place the order on the supplier with lowest quote. .

      If the freeholder is self- managing the building maintenance,...
      28-05-2022, 09:56 AM
    • Building works & S20 process
      by RichA
      Hi. I have a freehold after selling a leasehold flat in a block of 4 flats. We don't currently have a managing agent, so these duties currently fall to me (I am holding off appointing a managing agent whilst the leaseholders consider whether they want to RTM).

      The block needs some maintenance...
      21-05-2022, 17:20 PM
    • Reply to Share of feehold/shared service charges?
      by sgclacy
      You appear to have bought into the flat knowing at the time your share is 38% and having owned the flat feel that this is unjust.

      Did you raise any concerns questions at the time of purchase that in a three flat split you would be paying more than 33.33% . Could it be argued that the unfairness...
      28-05-2022, 09:04 AM
    • Reply to Share of feehold/shared service charges?
      by eagle2
      The cost of extending a lease is not a service charge expense so there is no reason to allocate it on the 38/31/31 basis, your offer to split those costs equally seems to be reasonable. It is up to the freeholder to decide what is fair and reasonable for the service charges and it is up to the other...
      28-05-2022, 05:29 AM
    • Reply to Old managing agents accounts
      by eagle2
      Unless the handover took place at the end of the financial year, it is the RTM's responsibility to produce the annual accounts. You could try making a formal complaint against the agent to supply copies of all supporting documents, it should belong to a redress scheme. The difficulty is that the agent...
      28-05-2022, 05:05 AM
    • Old managing agents accounts
      by jazzythumper
      Since obtaining the RTM and changing the managing agent, we have never been given full accounts / receipts for the previous year(s). We believe that as the old freeholder and leaser holder of one of the flats were represented by the same solicitor that prior to the sale of the freehold, we were subsidising...
      20-05-2022, 11:21 AM
    • Reply to Freehold confusion
      by CStevens

      The property should be registered so the land registry should hold a copy of the leases. You would need to look at the leases to see who is responsible for what but normally in a maisonette situation the freeholder would insure and maintain the structure, foundation and roof with...
      27-05-2022, 21:58 PM
    • Freehold confusion
      by davetg
      30 years ago I bought a flat from a friend. The freehold at the time was registered to my friend and the lady who owned the other flat. I understood at the time that I would replace the friend on the freehold but this never happened. This was not a problem until now as when work on the structure of...
      24-05-2022, 14:29 PM