Phone numbers

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    Phone numbers

    It seemed reasonable to me to pass on the
    ​​phone no of the flat above when it is leaking water into the flat below. But the person causing the leak is unhappy! As freeholder I would like all the flat residents to swap details but they expect me to sort out noise rubbish etc etc....
    Any suggestions?

    #2
    What do the leases state upon the matter??

    Understand these modern 'phone thingies are popular, but what's preventing people knocking on doors or writing letters to each other??

    It seems reasonable to me that the PM should be doing a decent, honourable job, but I'm sadly disappointed over the matter..
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

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      #3
      If I was the freeholder, I would want all contact details of each leaseholder, correspondence address, email, telephone, etc in case there is any issues in the future (fire, debt recovery).

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        #4
        Have you issued a GDPR privacy notice to each leaseholder and registered with the ICO?

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          #5
          A leaseholder can reasonably object to his phone number being released to someone else without his permission. It is only a matter of seeking his permission first.

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            #6
            For a really bad leak which affected the wiring of the flat below I have heard of the fire brigade breaking in on safety grounds to turn off the water. In some situations it would be reasonable for the free holders
            to do the same.

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              #7
              That is a different matter, the lease probably allows you to gain access to a flat in case of emergency. It does not mean that you can ignore your duty to respect personal information.

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