Letting Agent Questions

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Re-let fee paid yet still no advertisement by Cleo140 Started by Cleo140, 19-03-2018, 09:51 AM	1 response 108 views 0 likes	Last Post by jpkeates 19-03-2018, 12:12 PM
Problem Letting Agent by ARSHAMB Started by ARSHAMB, 12-03-2018, 19:12 PM	2 responses 256 views 0 likes	Last Post by Interlaken 19-03-2018, 08:16 AM
Letting Agent not doing anything for the fees! by nbhamilt Started by nbhamilt, 08-03-2018, 12:02 PM	6 responses 232 views 0 likes	Last Post by JK0 09-03-2018, 20:03 PM
Arla by AnthonyLHD Started by AnthonyLHD, 05-03-2018, 07:00 AM	1 response 132 views 0 likes	Last Post by shearne 05-03-2018, 11:46 AM
Do I have any legal right to see my Letting Agent client account statements by tinkerbel01 Started by tinkerbel01, 03-03-2018, 12:12 PM	2 responses 131 views 0 likes	Last Post by AndrewDod 03-03-2018, 13:42 PM
Unexplained rent reductions? by pm2012 Started by pm2012, 03-03-2018, 08:44 AM	3 responses 92 views 0 likes	Last Post by AndrewDod 03-03-2018, 11:50 AM
Letting agency software by Agentinwaiting Started by Agentinwaiting, 26-02-2018, 08:13 AM	2 responses 120 views 0 likes	Last Post by Agentinwaiting 01-03-2018, 15:00 PM
What should letting agent do with my property rental income if I died suddenly? by Nigel Nicholson Started by Nigel Nicholson, 27-02-2018, 18:38 PM	17 responses 637 views 0 likes	Last Post by jpkeates 01-03-2018, 09:43 AM
Local Estate Agency by AnthonyLHD Started by AnthonyLHD, 24-02-2018, 08:41 AM	7 responses 185 views 0 likes	Last Post by Agentinwaiting 27-02-2018, 09:23 AM
Management Company dispute over Tenant 'vandalism' by MKRLandlord Started by MKRLandlord, 17-02-2018, 19:22 PM	9 responses 200 views 0 likes	Last Post by jpkeates 19-02-2018, 13:59 PM

Letting agent won't release tenant ID quoting data protection

by darkdev

Hi,

I've had a bit of a situation at my property, needless to say the tenant is currently being evicted and I have tried to raise a claim against my landlord insurance, however the insurance company have requested that I send them the Tenant ID, I requested this from my letting agent, however...
- Channel: Letting Agent Questions
15-09-2021, 10:47 AM
Reply to Letting agent won't release tenant ID quoting data protection

by darkdev

Thanks for the detailed post landlord-man, however at this stage I'm thinking more toward damage limitation and how I would convince the agent ot release the ID now. I've written them a lengthy mail now, trying to bring in various advice and snippets I've taken from ICO site, hopefully that'll work....
- Channel: Letting Agent Questions
15-09-2021, 12:54 PM
Reply to Letting agent won't release tenant ID quoting data protection

by darkdev

Hi thanks for your replies, the tenant ID refers to some identification the tenant will haev supplied for perhaps credit checking or right to rent checks I think.
- Channel: Letting Agent Questions
15-09-2021, 12:34 PM
Reply to Letting agent won't release tenant ID quoting data protection

by landlord-man

Amazed that your Letting Agent does not issue something like this at start of Tenancy enquiry stage - if they don't, you should register with ICO and issue it yourself..................

Personal Data Fair Processing Notice

This notice explains what information...
- Channel: Letting Agent Questions
15-09-2021, 12:16 PM
Reply to Letting agent won't release tenant ID quoting data protection

by jpkeates

Respond "You'll have to be more specific than that, what part of the data protection regulations are preventing you from showing me data that you collected on my behalf?

If you think you need to secure the tenant's permission before sharing any date with me, why did you not follow...
- Channel: Letting Agent Questions
15-09-2021, 11:52 AM
Reply to Letting agent won't release tenant ID quoting data protection

by doobrey

This subject gets discussed on this forum quite a bit. Search for related posts.

Basically, you are the principal. The agreement is between you and the tenant and it is not necessary or appropriate for agent to keep the details from you.

That said, you should be registered...
- Channel: Letting Agent Questions
15-09-2021, 11:35 AM
Reply to Estate agency and eviction

by doobrey

Yes... that does seem to be the case for the insured scheme. I think they do have three months. The 30 days that I quoted previously was for custodial.
- Channel: Letting Agent Questions
14-09-2021, 11:14 AM
Estate agency and eviction

by Perce

Hello

My tenant was evicted. Does this mean that my relationship with the estate agency has ended ?

I am not using this agency anymore as I am selling although I am still dealing with the agency regarding the deposit. I was advised to wait for 3 months. The Tenant did...
- Channel: Letting Agent Questions
09-09-2021, 16:45 PM
Reply to Estate agency and eviction

by Perce

This is the message I received from Mydeposits

"If the tenant does not raise a dispute within 3 months, the agents can release the money. If the tenants contact the agents to confirm that they agree for the funds to go to the landlord, then the agents can release...
- Channel: Letting Agent Questions
14-09-2021, 09:45 AM
Reply to Estate agency and eviction

by doobrey

Reference this thread (first four posts) RE: claiming of tracing cost if MCOL claim is submitted first.
- Channel: Letting Agent Questions
11-09-2021, 13:41 PM

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