Letting Agent Questions

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Complain against Letting/managing agent by yeahremy Started by yeahremy, 27-10-2018, 13:21 PM	4 responses 118 views 0 likes	Last Post by yeahremy 29-10-2018, 19:44 PM
Can a Estate Agent Property Use their own name for a Property Licence by robbie31 Started by robbie31, 27-10-2018, 13:58 PM	1 response 41 views 0 likes	Last Post by flyingfreehold 27-10-2018, 20:24 PM
Client Account for Deposits by SofiaEvangelou Started by SofiaEvangelou, 24-10-2018, 18:32 PM	1 response 44 views 0 likes	Last Post by jpkeates 26-10-2018, 13:54 PM
Agent installed fridge for tenant without my consent by Primera44 Started by Primera44, 24-10-2018, 19:54 PM	6 responses 104 views 0 likes	Last Post by HantsAgent 25-10-2018, 18:24 PM
Can I rent out my leasehold flat? by bonnyb1 Started by bonnyb1, 11-10-2018, 16:35 PM	2 responses 86 views 0 likes	Last Post by bonnyb1 12-10-2018, 11:50 AM
estate agents phone system query by HP mum Started by HP mum, 02-10-2018, 13:37 PM	9 responses 161 views 0 likes	Last Post by HP mum 12-10-2018, 11:30 AM
Fees by Dino Started by Dino, 11-10-2018, 10:02 AM	1 response 69 views 0 likes	Last Post by jpkeates 11-10-2018, 13:20 PM
How long is a contract valid? by 37eeyore Started by 37eeyore, 10-10-2018, 13:16 PM	31 responses 315 views 0 likes	Last Post by 37eeyore 11-10-2018, 10:02 AM
Letting agent protected deposit and issued prescribed information after 30 days by Stupido! Started by Stupido!, 09-10-2018, 16:21 PM	6 responses 114 views 0 likes	Last Post by Stupido! 10-10-2018, 17:17 PM
Letting Agents ripping off landlord client by imranahmed Started by imranahmed, 21-09-2018, 09:48 AM	2 responses 151 views 0 likes	Last Post by HantsAgent 21-09-2018, 22:59 PM

Right to cancel query

CandM

Something that came up in a discussion in our office today;
1) I understand the ASTs not signed in our office gives tenants 14 days to cancel their agreement. But what happens if the tenancy has already started?
2) What happens if some tenants sign in office and some sign out of office,...
- Channel: Letting Agent Questions
14-02-2019, 12:55 PM
Reply to Right to cancel query

jpkeates

The distance selling regulations (2000) do seem to apply to rental agreements - which is interesting.

It is possible to prevent the cancellation of an agreement once a service has started to be supplied, as long as that condition is confirmed in writing to a consumer before they sign the...
- Channel: Letting Agent Questions
17-02-2019, 14:29 PM
Reply to Right to cancel query

CandM

jpkeates,

Thank you - that's makes sense
- Channel: Letting Agent Questions
15-02-2019, 11:21 AM
Letting/management agent increasing management fees

vpr1

Hi,

I have received a letter from my letting/management agent, saying that from the 1st of April they are going to increase there percentage by 2%+VAT. They are stating that the reason for this is that their costs have increased over the past years. I have been with them for aprox 18 months...
- Channel: Letting Agent Questions
12-02-2019, 13:04 PM
Reply to Letting/management agent increasing management fees

jpkeates

Why not suggest that you will agree with the new fee structure once they have agreed that the tenant's rent will be increased by the corresponding amount and they've started paying it.
- Channel: Letting Agent Questions
14-02-2019, 16:19 PM
Reply to Right to cancel query

jpkeates

It's a general legal rule that applies to most service contracts.
There's an automatic cooling off period if the agreement is signed on the business premises or done over the phone or by post.

There are a number of exclusions and it doesn't apply to tenancies (as far as I know)....
- Channel: Letting Agent Questions
14-02-2019, 16:17 PM
Reply to Right to cancel query

JK0

Never heard of that before. Is that some bit of law that only applies to letting agents?...
- Channel: Letting Agent Questions
14-02-2019, 16:01 PM
Reply to Letting/management agent increasing management fees

vpr1

I agree with what your saying, it would be silly to move just to get get a worse deal elsewhere and ultimately the agents will recoup their money somehow, if they cant raise it by increasing landlord fees then they'll increase introduction fees etc instead.

As to whether they are a good...
- Channel: Letting Agent Questions
13-02-2019, 14:04 PM
Reply to Letting/management agent increasing management fees

jpucng62

Are they a good agent in all other areas? If you would like to stay with them without the fees increase I would first try negotiating with them. They will not want to lose your business and if you go elsewhere you may get worse service & a fee increase too! As mentioned above, it seems likely that...
- Channel: Letting Agent Questions
13-02-2019, 11:38 AM
Reply to Letting/management agent increasing management fees

vpr1

It increases the fee to 11%+VAT, as you said thats an increase of 22%, which makes me suspect that its more to do with the banning of fees rather than an increase in their running costs. Interestingly the letter also references the banning of fees coming into force and does suggest that i might like...
- Channel: Letting Agent Questions
13-02-2019, 09:31 AM

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