Letting Agent Questions

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Who do I complain to re ethics of a Letting Agent and failure of DPS Bond protection? by She1234 Started by She1234, 09-02-2012, 09:38 AM	1 response 2,057 views 0 likes	Last Post by Snorkerz 09-02-2012, 11:32 AM
Sub-agent agreements and commission by cymro123 Started by cymro123, 08-02-2012, 11:50 AM	4 responses 1,660 views 0 likes	Last Post by cymro123 09-02-2012, 09:22 AM
3-5 year guaranteed rent schemes? by medlock Started by medlock, 27-01-2012, 00:04 AM	2 responses 2,887 views 0 likes	Last Post by Snorkerz 08-02-2012, 20:51 PM
LA fee & deposit bad practice complaint and query by Benn Started by Benn, 07-02-2012, 09:21 AM	4 responses 634 views 0 likes	Last Post by Benn 08-02-2012, 11:36 AM
Advice please re letting agents and small claims court by runnerblade Started by runnerblade, 13-03-2011, 08:14 AM	21 responses 5,834 views 0 likes	Last Post by sarahN 08-02-2012, 09:50 AM
Using Hodsons (Abingdon)?- in voluntary arrangement by cluelesslandlord Started by cluelesslandlord, 27-06-2009, 15:36 PM	7 responses 3,704 views 0 likes	Last Post by footblister 07-02-2012, 20:46 PM
Agent not paying me on time by morrij34 Started by morrij34, 06-02-2012, 23:30 PM	1 response 839 views 0 likes	Last Post by oaktree 07-02-2012, 09:42 AM
On-line letting agents? by Pearl Started by Pearl, 05-02-2012, 00:14 AM	4 responses 1,278 views 0 likes	Last Post by theartfullodger 06-02-2012, 19:03 PM
Letting Agent 'Legal Fee' by DMarriott Started by DMarriott, 25-01-2012, 10:48 AM	14 responses 1,936 views 0 likes	Last Post by Esio Trot 05-02-2012, 17:28 PM
How does an agent defend against losing everything? by barsark Started by barsark, 22-01-2012, 09:13 AM	3 responses 1,002 views 0 likes	Last Post by Esio Trot 05-02-2012, 17:16 PM

Letting agent won't release tenant ID quoting data protection

by darkdev

Hi,

I've had a bit of a situation at my property, needless to say the tenant is currently being evicted and I have tried to raise a claim against my landlord insurance, however the insurance company have requested that I send them the Tenant ID, I requested this from my letting agent, however...
- Channel: Letting Agent Questions
15-09-2021, 10:47 AM
Reply to Letting agent won't release tenant ID quoting data protection

by darkdev

Hi Guys,

theartfullodger this was just a managed service with letting agent.

As an update I managed to convince the agent to my way of thinking with a lengthy email, I also registered with the ICO. I will post the full email that I sent them at a later date.

Thanks...
- Channel: Letting Agent Questions
22-09-2021, 10:28 AM
Reply to Letting agent won't release tenant ID quoting data protection

by theartfullodger

Is this a guaranteed rent scheme/scam please? Where you are landlord renting to agent who then rents to occupants?
- Channel: Letting Agent Questions
22-09-2021, 06:42 AM
Reply to Letting agent won't release tenant ID quoting data protection

by DoricPixie

Are you registered with the ICO and did the letting agent make it clear to the potential tenant that their information will be shared with you. I recently had a similar issue with a letting agent but I am registered with the ICO....
- Channel: Letting Agent Questions
22-09-2021, 01:57 AM
Reply to Letting agent won't release tenant ID quoting data protection

by darkdev

Thanks for the detailed post landlord-man, however at this stage I'm thinking more toward damage limitation and how I would convince the agent ot release the ID now. I've written them a lengthy mail now, trying to bring in various advice and snippets I've taken from ICO site, hopefully that'll work....
- Channel: Letting Agent Questions
15-09-2021, 12:54 PM
Reply to Letting agent won't release tenant ID quoting data protection

by darkdev

Hi thanks for your replies, the tenant ID refers to some identification the tenant will haev supplied for perhaps credit checking or right to rent checks I think.
- Channel: Letting Agent Questions
15-09-2021, 12:34 PM
Reply to Letting agent won't release tenant ID quoting data protection

by landlord-man

Amazed that your Letting Agent does not issue something like this at start of Tenancy enquiry stage - if they don't, you should register with ICO and issue it yourself..................

Personal Data Fair Processing Notice

This notice explains what information...
- Channel: Letting Agent Questions
15-09-2021, 12:16 PM
Reply to Letting agent won't release tenant ID quoting data protection

by jpkeates

Respond "You'll have to be more specific than that, what part of the data protection regulations are preventing you from showing me data that you collected on my behalf?

If you think you need to secure the tenant's permission before sharing any date with me, why did you not follow...
- Channel: Letting Agent Questions
15-09-2021, 11:52 AM
Reply to Letting agent won't release tenant ID quoting data protection

by doobrey

This subject gets discussed on this forum quite a bit. Search for related posts.

Basically, you are the principal. The agreement is between you and the tenant and it is not necessary or appropriate for agent to keep the details from you.

That said, you should be registered...
- Channel: Letting Agent Questions
15-09-2021, 11:35 AM
Reply to Estate agency and eviction

by doobrey

Yes... that does seem to be the case for the insured scheme. I think they do have three months. The 30 days that I quoted previously was for custodial.
- Channel: Letting Agent Questions
14-09-2021, 11:14 AM

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