Terrible experience with a letting agent, help!

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    Terrible experience with a letting agent, help!

    I am a tenant who was suppose to move in (renting) to a property 5th May. After I signed everything with the letting agent and paid for everything I went round to see the property for the second time. Randomly I started to speak to one of the tenants who informed me they were not moving out until the 11th May.

    I informed the agent about this, he apologized and we then agreed for me to move in today, 19th May.

    I then got a text last night (18th May) from the agent at 2130 saying he was sorry but the Landlord still has not signed the AST yet so I cannot move in today....

    Can the agent really ask me for the first months rent, 6 weeks deposit over £500 in fee's etc without even getting a signed AST with the Landlord?

    Can I ask for all my money back?

    Thanks so much for your help!

    #2
    I would certainly ask for all my money back.

    What does it say the deposit is for?

    Have you got the moving in date in writing?

    Comment


      #3
      Depending on the above answers, and if a contract was made - verbaly - then your tenacy starts 5th May.
      An AST tenacy does not have to be written, and can be a "verbal contract"
      Have you been handed the keys ?

      If your verbal agreement stands, you could claim for B+B accommodation if you have nowhere else to stay. But seems you are not yet homeless ( you have not mentioned it ) so get your money back, stating, For examnple, I've moved out and you wont let me move in, so money back so you can rent somewhere else instead of sleeping in your car ! ( and claim compensation too )

      Comment


        #4
        Originally posted by ram View Post
        Depending on the above answers, and if a contract was made - verbaly(sic) - then your tenacy starts 5th May.
        An AST tenacy does not have to be written, and can be a "verbal contract"
        Have you been handed the keys ?
        What ram is saying is not quite correct. A tenancy begins when the tenant takes up occupation unless it is written as a Deed, so it has not started on 5th May. A contract might have been formed but that is open to doubt, and doesn't indicate the start date; the landlord can still withdraw as he has not signed the contract on which the prospective tenancy appears to have been based. A contract not made in writing is an oral or parol contract; 'verbal' means in a form of words which includes the written form.

        The only way that ram would be right is if the tenant had possession of the keys, but that appears very doubtful.
        The advice I give should not be construed as a definitive answer, and is without prejudice or liability. You are advised to consult a specialist solicitor or other person of equal legal standing.

        Comment


          #5
          Originally posted by PaulF View Post
          if the tenant had possession of the keys, but that appears very doubtful.
          that's why I asked if he had been given the keys.
          But the agent cannot be allowed to give a move in date, proposed tenant has signed an A.S.T, and dated, paid ALL the money and probably stating rent is payable from the 5th of May, then the agent states, cant move in till 19th May, then says end of May, then says end of June, etc etc.

          We hope ceeme123 does have the keys, so he can claim B+B .( Landlord has to provide alternative accomodation if that promised is not available )
          If no keys, tell them you will sue for misrepresentation, etc etc etc if money is not returned. ( but get further advice from here as to how you should proceed )

          Comment

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