Problems with estate agents/management/builders whilst abroad.

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    Problems with estate agents/management/builders whilst abroad.

    Hi All

    We`ve been having alot of issues with our estate agents back in the UK whilst trying to deal with some building works that are required on our house. I`m at my wits end with them due to slow and poor communication. Often it takes a week for them to get back to me and usually I have to push for a response. I`m abroad so telephone is difficult.
    I`ve heard via some neighbours that the tenant has been complaining thinking its my fault for all the delays, obviously the agents are telling her lies. So i tried writing to the tenant by post and gave him my email to contact me directly but he is refusing as he asked the agent he prefered communication through them. Then last year the contractor that had started work suddenly pulled out, then we had to get new quotes and submit them to the insurance company which took about 6 weeks. When only 2 vastly different quotes were given and I asked for another the agents refused saying that we were inconveniencing the tenants. So I submitted them to the insurance company, which envolved a loss adjuster to goto the house only to now find out the contractor cant do the work until July! This whole thing has been going on over a year now and its really starting to stress us out, let alone the tenant.

    So i`m looking for suggestions. Try asking the agents if I can speak to the tenants directly to resolve the issue faster, or get some new agents?

    Thanks

    #2
    You'd probably do better to get on a plane and come back to UK to take charge of everything yourself. There are plenty of jobbing builders/plumbers/carpenters that are looking for smallish jobs.
    I offer no guarantee that anything I say is correct. wysiwyg

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