Letting agent forgot to take out rent guarantee

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    Letting agent forgot to take out rent guarantee

    Hi all, I'm new on here and wanted some advice.

    I let my property through a letting agent who said to me as part of a fully managed service I would get rent guarantee so for the first time ever I said yes and they let the property.

    The tenants moved out of the property at the end of June with arrears of £3000 they have also left the property in a state so needs a complete top to bottom clean.

    The agent has now turned round and said I don't have rent guarantee on the property and that they will keep chasing the tenants who nobody can get hold off.

    What do I do?

    Thanking you all in advance for your advice

    Kind regards

    Novice Landlord

    What did the terms of your contract say?
    I can take no responsibility for the use of any free comments given, any actions taken are the sole decision of the individual in question after consideration of my free comments.

    That also means I cannot share in any profits from any decisions made!


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