A bit of a mess

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    A bit of a mess


    I have got into a pickle by believing my letting agents have been acting on my behalf and feeding me back correct information.
    So here it goes:
    The spare room had a bit of a damp problem caused by leaking guttering, the management company established the gutters not the roof was the cause of the problem and approached me re getting new guttering & facias. As this is a shared roof the landlord upstairs (private landlord) agreed with the letting agent to go halves on all work.
    The letting agent sorted this in October 2012. In dec I was still chasing up what was going on as I had not heard of works starting and eventually I got an email stating the works had been completed at the back of the property the front was waiting for better temperatures, no charge until completion.
    Unfortunately the tenants and a neighbour have just let me know that this is not the case and 2 weeks before xmas the contractors removed the rear guttering but did not replace leaving everything exposed and now both the flat I own downstairs and the upstairs flat has damaged caused by damp coming from the roof. From 1 spare room I now have both bedrooms and the hallway with damp damage.
    I do not have contractor details & could do with knowing who can be held accountable for leaving the property exposed to the elements, and who I claim against the agent or contractor and what do I do about buildings insurance? Do I need to contact them immediately to stand any chance of claiming anything if this is even covered by them?
    A lack of communication from the agent in regard to letting me know what was happening has lead to me now not knowing where to start.

    Any help or advice would be greatly appreciated.

    Thank you FT

    Contractor should have completed work in a workman like manner, if the agent were handling the work (and ultimately signing off) should have inspected the work carried out.

    What agreement/specification (if any) was agreed with the contractor?

    Where a contractor fails to perform in a workmanlike manner, the proper measure of damages is the cost to repair the damage
    [I]The opinions I give are simply my opinions and interpretations of what I have learnt, in numerous years as a property professional, I would not rely upon them without consulting with a paid advisor and providing them with all the relevant facts[I]


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