After spending many weeks looking through the forum for answers, whilst i was waiting for a response from the LA, i have struggled to find an answer to my situation.
I used a letting agent 6 months ago for 2 properties i have. I went on a full management for both propeties and at the same time rented a property from the same agent (property came up in area we love but couldnt afford a mortgage for it at the time).
Following a few disputes at length of time to sort problems out we decided to manage the properties ourselves and duely notified the agent. 6 weeks ago i asked for the information of the deposits for the 2 properties he was managing but was fobbed off my the sales girl that the director was away and had the information.
To cut a long story short, we are now 3 formal letters into our requests, 3 phone calls and still no information.
I have in the meantime phoned each deposit protection scheme and they have no record of the 2 deposits taken from my tenants and neither the deposit given by us to rent the property we are in.
I fear the LA has the deposits and with him giving us no information for 6 weeks, he isnt going to give the money back.
I am completely unsure of the following-
Who will the tenants look to when they move out for the deposit, us or the LA (has he has failed to give us the information)
Who do i look to for my deposit when i move out (as the proeprty we rent is also on full management)
After serving 3 letters, where do i go now as speaking to him gets me no where
It was our own fault for not understanding how the deposit scheme works and that he should have provided information at the start of all tenancies but we trusted him and were paying for a service of not worrying about items like this (we accept we were naive)
Im concerned that the tenants will come looking for us (£450 & £550 deposits) and that we will have to find our landlord (£675 deposit)
Any help would be much appreciated as i want to act on this asap.
It also concerns me he has done this with every client and therefore could have £ thousands of pounds unprotected.
I used a letting agent 6 months ago for 2 properties i have. I went on a full management for both propeties and at the same time rented a property from the same agent (property came up in area we love but couldnt afford a mortgage for it at the time).
Following a few disputes at length of time to sort problems out we decided to manage the properties ourselves and duely notified the agent. 6 weeks ago i asked for the information of the deposits for the 2 properties he was managing but was fobbed off my the sales girl that the director was away and had the information.
To cut a long story short, we are now 3 formal letters into our requests, 3 phone calls and still no information.
I have in the meantime phoned each deposit protection scheme and they have no record of the 2 deposits taken from my tenants and neither the deposit given by us to rent the property we are in.
I fear the LA has the deposits and with him giving us no information for 6 weeks, he isnt going to give the money back.
I am completely unsure of the following-
Who will the tenants look to when they move out for the deposit, us or the LA (has he has failed to give us the information)
Who do i look to for my deposit when i move out (as the proeprty we rent is also on full management)
After serving 3 letters, where do i go now as speaking to him gets me no where
It was our own fault for not understanding how the deposit scheme works and that he should have provided information at the start of all tenancies but we trusted him and were paying for a service of not worrying about items like this (we accept we were naive)
Im concerned that the tenants will come looking for us (£450 & £550 deposits) and that we will have to find our landlord (£675 deposit)
Any help would be much appreciated as i want to act on this asap.
It also concerns me he has done this with every client and therefore could have £ thousands of pounds unprotected.
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