How do you find a (good!) letting agent

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  • #16
    I would try and get recommendations from other landlords. Our business grew by landlords refering us to their friends.

    Originally posted by Losos View Post
    I have been contacting various letting agents in the area where I want to rent out my house. They are answering my questions, but what I really need are landlords opinions on the good, and not so good agents. The area is West Suffolk / Norfolk, specifically Bury St. Edmunds, Newmarket, Mildenhall, Thetford (OK Newmarket is technically Cambridgeshire but it's often thought of as Suffolk!!)

    Any Landlords with knowledge of these areas please post here, anomity guaranteed

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    • #17
      Originally posted by Polar Property Services View Post
      I would try and get recommendations from other landlords. Our business grew by landlords refering us to their friends.
      And the forum here grew by members reading and understanding the rules that posting advertising your own business or services is not allowed!

      (Already reported member to mods re their blatant advertising in another post)!

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      • #18
        The opinion here is worth reading - not least because I think we would all agree with it!

        Comment

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        • Help with this agent
          robbie31
          My wife and I are expats who have been renting our property through an agent for 5 years. We currently own a four bedroom property (for bedrooms including a loft extensions) In October 2016, the previous tenants move out and the current occupants moved in. We were sent the documents with a recommendation...
          13-07-2017, 12:03 PM
        • Reply to Help with this agent
          tatemono
          You paid 10% of what on top of a management fee?

          What does your contract say about this? If the contract makes no mention of a "get out" fee then it will cost you nothing to dispense with their services.

          Is there a notice period for cancelling the contract with the...
          16-07-2017, 09:29 AM
        • Reply to Help with this agent
          MrShed
          That would depend wholly on the terms of your contract with the agent. There's no "standard" procedure I'm afraid....
          16-07-2017, 06:19 AM
        • Reply to Help with this agent
          robbie31
          Good afternoon

          Thank you for your excellent advice. I meant about compensating the agent. This is the question in a better way. At the beginning of the tenancy we paid 10% for a finders fee / advertising / searches etc as well as a management fee taken from the rent. If we decide to cancel...
          16-07-2017, 03:26 AM
        • Reply to Help with this agent
          MrShed
          Sorry not sure your question makes a lot of sense. Why would you have to compensate tenants for you changing agent? Apologies if I am misreading this?
          15-07-2017, 16:49 PM
        • Reply to Help with this agent
          robbie31
          If we were to change the agent (the contract end on the 28th August) would be be tied and have to compensate the tenants until that date?...
          15-07-2017, 07:30 AM
        • Reply to Help with this agent
          robbie31
          Point made Mr Shed. Thanks for the upfront advice....
          15-07-2017, 07:05 AM
        • Reply to Help with this agent
          MrShed
          A few things here:

          1) you explicitly said above the issue was distance. You can understand why I thought therefore the issue was distance.
          2) the average compensation of the ombudsman is completely irrelevant. What matters is your specific case which could be over or under the average....
          15-07-2017, 06:31 AM
        • Reply to Help with this agent
          robbie31
          The issue is not really about distance. We are in a dilemma. My wife seems to think that if we make a complaint the agent can cancel our contract. This would mean finding a new agent and paying fees etc. Monies we do not have. We have spoken to the Ombudsman who informed us that we should have been...
          14-07-2017, 23:58 PM
        • Reply to Help with this agent
          MrShed
          I dont understand why distance makes an issue with you raising the behaviour of the agent with their professional body?
          14-07-2017, 15:58 PM
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