Bad reference from previous letting agent - longish story

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    Bad reference from previous letting agent - longish story

    My boyfriend and his housemates have been evicted under Act 21 as they are on a rolling contract and were told by the agency that the landlord wishes to sell the house so they have two months to move out.

    One of the guys has found a new place with a new agency who referenced from the old letting agents. After asking "Would you let to this tenant again?" they said "No, because the house is in a state and the cooker is a 'write off'".

    Can anything be done when this is a false negative reference?

    When the four guys moved in, the house was a building site. Full of old junk so they couldn't move in properly and some of the building work was unfinished. There was also a hefty damp problem and the living room roof actually caved in soon after they moved in. This was repaired, but since there has been other problems with damp and mould and the agency didn't actually fix anything when requested.

    On the last inspection the house was spotless, as I was there visiting, so they have definitely given a false negative reference. The cooker is also in full working condition.

    Another thing I wondered was whether notice had to be given for them to send a builder round? As I was visiting my boyfriend one time and was in bed in the morning (my boyfriend had popped out) and he text me saying the agency had just told them a builder will be over soon to fix something in the bathroom...only he was already in the house when I read it.
    I was naked in bed and didn't even get the chance to get out of it before the builder opened the bedroom door. Needless to say I felt very uncomfortable and unsafe on my own with a man I had no warning previous warning about was coming over.

    The agency have been hell for the guys either way and am wondering whether they are just trying to cause them trouble for no reason. They have never been behind on rent, ever.

    #2
    Originally posted by Titch88 View Post
    My boyfriend and his housemates have been evicted under Act 21 as they are on a rolling contract and were told by the agency that the landlord wishes to sell the house so they have two months to move out.
    No, they don't have 2 months to move out. The section 21 notice (if that's what you mean) only tells them that after the 2 months notice period the landlord will be entitled to apply to court for a possession order.

    Originally posted by Titch88 View Post
    Can anything be done when this is a false negative reference?
    I would think that making false statements could be illegal.

    That could be an error on the agent's part, as it seems not a very smart thing to do. Best to call them first to check.

    In any case, as mentioned above the tenants have no obligation to move out until bailiffs come to execute a court possession order. So if the landlord wishes to sell it would be in his interest to get the current tenants to move out smoothly.
    If the agent creates problems I would therefore contact the landlord directly.


    Originally posted by Titch88 View Post
    Another thing I wondered was whether notice had to be given for them to send a builder round? As I was visiting my boyfriend one time and was in bed in the morning (my boyfriend had popped out) and he text me saying the agency had just told them a builder will be over soon to fix something in the bathroom...only he was already in the house when I read it.
    It's not because someone rings on your door that you should let them in... And yes, even if they have the keys they cannot enter without notice and the tenant's consent (I'm assuming the tenants have a joint tenancy for the whole house, not individual tenancies per bedroom).
    That said if there is something broken in the bathroom you should be happy that someone comes to fix it.

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