I have a great tenant and the previous Agreement has expired. I have instructed the Agent to draft a follow on Agreement (for a defined fee) but with the rent collection service removed.
During the life of the last Agreement the Agent revised its T&Cs from those I signed up to. These changes have been imposed rather than consulted. Within the changes (in the detail and not flagged as a key change) is a new clause that says on conclusion of a successful tenancy if the landlord enters into a private agreement with the same tenant he is liable for one month’s rent plus vat.
This clause is now being used against me for the removal of the rent collection service. I have argued that paying the Agent to set up the new Agreement and continuing to manage the Deposit means that this is not a private Agreement so this new clause (that I did not sign up to) does not apply.
The Agent will not budge
Is anyone else suffering the same intransigence from their Agent?
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