Forwarding address enabled in CFP Winman

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    Forwarding address enabled in CFP Winman

    I recently has some dispute with a property management agent about changing my correspondence address. I own a flat A and after a couple of years, I moved out to a house, but I still own that flat. After I moved out, I asked property management agent to change my correspondence address in their system, which is CFP Winman. Since then, some of my letters could be delivered to the house, but some of them were still delivered to flat A. So I asked the agent to give me some proof that the address has been successfully changed in their system and they showed me a History log screenshot showing that:

    Event column: "Fwd Addr Enabled", Notes column: "Forwarding address is the default Tenancy address".

    I recently moved again to another house and informed the agent to change my address. This time, they sent me another history log which shows:

    Event column: "Fwd Addr Disabled", Notes column: "Forwarding address is not the default Tenancy address"

    I don't think those two logs are about "changing address". Could anyone please explain to me what the meaning of the logs and could it explain why some of the letters sent from CFP ended to the flat instead of my correspondence address? Many thanks.

    -- Ethan

    #2
    Those are very specific questions about a specific agent and their implementation of a specific software package.
    You'd be better asking the company or the software supplier.

    You'd be better off arranging mail redirects for your post at the properties you don't live at where you are likely to receive post (which is definitely likely in Leasehold property).
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

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      #3
      Hi jpkeates,

      Many thanks for your reply. What you have suggested make sense to me. I will contact the software supplier for more information then.

      -- Ethan

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