Strange Experience

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Strange Experience

    I employed a Letting Agent to manage one of my properties with difficult tenants in Dec 2020 due to personal issues meaning I no longer had the time to manage. Sent them copies the AST, GSC’s, EPC, Elec safety, inventory etc etc and signed a contract with the LA and agreed 8% fee a month.

    Tenants refused to acknowledge the letting agent was managing the property, refused to pay the letting agent and kept on paying myself direct, wrote formal complaint to LA claiming harassment due to the LA calling them 3 times in a day to organise an EPC renewal....

    Fast forward to today, tenants have vacated the property after refusing to do a check out inventory with the LA (they’ve trashed the place). They returned the keys to me via post with a copy of a letter addressed to the Tenant from the Letting Agents area manager claiming that they have never managed the property due to not receiving rent payments from the tenant or being able to renew the EPC mid tenancy.

    The tenant is now claiming to the DPS they weren’t offered a chance to do a check out inventory from the LL and the damage wasn’t caused by them.....

    I know it’s an extremely strange scenario, and I am genuinely baffled as to why the LA claims they never managed the property when we have a signed binding contract? Giving the tenants ammunition which could result in the DPS not paying me from their deposit.

    Any advice on how I should proceed with this tomorrow?

    #2
    As long as your check in and check out inspections and photos are ok (date/time stamped, ideally witnessed) decline tenants requests and proceed to deposit dispute & by sound of it court.

    What were tenant's references from previous landlords (that you got, not what tenant supplied) like, please?
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

    Comment


      #3
      Originally posted by theartfullodger View Post
      As long as your check in and check out inspections and photos are ok (date/time stamped, ideally witnessed) decline tenants requests and proceed to deposit dispute & by sound of it court.

      What were tenant's references from previous landlords (that you got, not what tenant supplied) like, please?
      I know from your previous posts you love a good reference and so do I. Their previous reference was good, paid on time, would rent to them again etc.

      I am surprised they were taken on by another LL as I gave full honest ref.

      Comment

      Latest Activity

      Collapse

      Working...
      X