Letting Agent - Refusing Information

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Letting Agent - Refusing Information

    I am new to renting houses out.
    I am using a Letting Agent which is part of a big Estate Agency.
    In 2019 my letting agency found a tenant for a house which I had just bought.
    The letting agency did the references. The tenant was acceptable as she worked for A Government Department and moved to the area to work in my area.
    Now she has a promotion and is moving elsewhere so my letting agent will be looking for another tenant.
    One thing which I was a bit concerned about is that when the tenant was proposed to me I asked the agent what the proposed tenants previous address was, and they said they could not give it to me.
    Is this normal. I realise that with my next tenant I may not get someone with such a secure job and want to do my own checking up.

    #2
    Depends what terms you agreed with agent when arrangement started (sorry, can't read them from here..) but IIWY I'd fire agent prior to any new tenant.
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

    Comment


      #3
      The agent works for you, and if they will not give you the appropriate details in order for you to make an informed decision about the suitability of the tenant then as theartfullodger said fire them.

      Comment


        #4
        My agent always sends me a copy of the tenancy agreement which has the current address of new tenants on it so I know where they are coming from.

        Comment


          #5
          But by that time you have already accepted them as a tenant. I want the information before the tenant is accepted.

          Comment


            #6
            Well not quite until I sign the agreement, I normally have a conversation with the agent before then as to the suitability and employment status before the credit checks are done. I have never had them decline me any information.

            Comment


              #7
              The letting agent would need the tenant’s permission to pass on any of their personal data.
              In theory, they don’t, because they’re collecting it for you, but no one can ever persuade an agent of that.

              So, the agent has simply to get the tenant’s consent, which is no more than a statement on their standard documents about what they’re going to do with any data they collect.
              Any agent who doesn’t do that as a matter of routine isn’t fit to do the job.

              When an agent tells you they can’t let you have information “because of data protection” what they’re really saying is “I’m incompetent”.
              When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
              Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

              Comment


                #8
                If they keep putting up barriers just go elsewhere when this tenant goes.

                Comment

                Latest Activity

                Collapse

                Working...
                X