Hi all i am looking for a bit of advice, i have HMO propertys and a PRS registered agent found me two tenants, I paid the finders fee and they carry out a rent collection service at 10 % , they failed to collect the rent from each tenant for 3 months, the tenants then left the uk at the end of the third month, the agent said its not his promblem! nothing he can do, i am out of pockect around £2250, how can this be fair?
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Follow agent's complaint process and then letting agent redress scheme.I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law... -
Rule 1: Never get an agent to find you a tenant on a tenant-fine only service. Pick your own (and with great care) . The rent collection at 10% is rather steep.
I have no doubt that this outcome was predictable
No the agent is not responsible unless their contract says that they are (beyond simply acting as a conduit for payment of rent).Comment
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The letting agent, your fair weather friend ...Comment
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Hi thanks for your help on this subject, I just can’t believe the agent is not at fault and liable for not collecting a penny of the rent, surely after the first month they should of chased it, Is it worth me asking a solicitor for advice?Comment
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[QUOTE=kevin jewell;n1140585Is it worth me asking a solicitor for advice?[/QUOTE]
It depends on what your agreement with the agent says about what happens when rent isn't paid.
Most agent agreements focus on rent paid being transferred to you withing x days.
Why didn't you chase the agent when the rent didn't show up?
When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).Comment
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Hi thanks for your response, yes we chased the agent constantly only to told a pack of lies, the agent made up a story that Amazon where paying the rent as the two tenants where working for them, we have emails from them proving this, they basically took there eye off the ball, didn’t chase it up and now are trying to say it’s nothing to do with them!Comment
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Did tenancy agreement show Amazon as tenant or the humans?I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...Comment
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I would check the terms of the agency contract and then speak to a solicitorComment
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Tenants names are on the contract, not the company,Comment
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