managing agent not passing on rent - compensation due or not?

[dusty2020]

With the agent it might be a symptom of financial difficulties - if they do it to 25% of landlords a few won't notice. Keep an eye on them.

Will do, like a hawk. Thanks all for the advice.

[johnboy]

If you can prove you have suffered a material loss for being paid late you should have a valid claim to recover that otherwise vote with your feet and find another agent. Or threaten to leave and try to squeeze a couple of months fee free form them. It would be worth that to them to keep you as a landlord.

[JamesLindsey]

Being a big agents doesn't mean much today unfortunately.

You have paid them to do a job and not been done until you intervened, personally I would be looking for new representation and keep a regular check on things until you transfer.

[nbhamilt]

if you haven't lost money, i'd probably just write a snotty letter saying how frustrating it was and ask them to tell you what they have done to rectifdy the problem to ensure it never happens to anyone else.