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    New Agent

    We are going to start accepting deposits from tenants
    I wanted to know what the procedure would be
    e.g. Client Account, Ombudsman etc.

    I just need guidance how to get started please

    Thank you

    You give the deposit to the landlord to protect (with appropriate invoicing etc.).

    If you are protecting deposits on the landlord's behalf (unless they absolutely insist you do that) I would never use your agency. It is entirtely inappropriate fotr agents tpo do the protecting -- guiding the landlord, yes.


      While I agree with the logic and always protect my own deposits, many landlords wouldn't have a clue and rely on the agent to do everything for them.

      Originally posted by Sali View Post
      I just need guidance how to get started please
      While asking questions is usually a sensible start point, one of the things the agent is meant to bring to the table is some expertise and experience.
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


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