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    New Agent

    We are going to start accepting deposits from tenants
    I wanted to know what the procedure would be
    e.g. Client Account, Ombudsman etc.

    I just need guidance how to get started please

    Thank you

    #2
    You give the deposit to the landlord to protect (with appropriate invoicing etc.).

    If you are protecting deposits on the landlord's behalf (unless they absolutely insist you do that) I would never use your agency. It is entirtely inappropriate fotr agents tpo do the protecting -- guiding the landlord, yes.

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      #3
      While I agree with the logic and always protect my own deposits, many landlords wouldn't have a clue and rely on the agent to do everything for them.

      Originally posted by Sali View Post
      I just need guidance how to get started please
      While asking questions is usually a sensible start point, one of the things the agent is meant to bring to the table is some expertise and experience.
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

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