Email Retention

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    Email Retention

    Anyone know how long letting agents have to keep emails between them and landlords

    #2
    Depends what they contain. There is a duty to delete them as soon as possible, but if they relate to financial matters, it is likely they need to keep them for six years.

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      #3
      How about agent suddenly lying they haven’t got emails anymore when challenged to prove comments knowing they can’t?

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        #4
        The agent should have a data retention policy available for customers.
        They'd be daft to delete anything less than six years old.

        Do they have to let anyone else have a copy? Probably not.
        When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
        Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

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