Right to cancel query

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    Right to cancel query

    Something that came up in a discussion in our office today;
    1) I understand the ASTs not signed in our office gives tenants 14 days to cancel their agreement. But what happens if the tenancy has already started?
    2) What happens if some tenants sign in office and some sign out of office, and then the out of office signers use their right to cancel?

    Any help greatly appreciated. We've had a google but not found any definitive answers.

    #2
    Originally posted by CandM View Post
    1) I understand the ASTs not signed in our office gives tenants 14 days to cancel their agreement. But what happens if the tenancy has already started?
    Never heard of that before. Is that some bit of law that only applies to letting agents?

    Comment


      #3
      It's a general legal rule that applies to most service contracts.
      There's an automatic cooling off period if the agreement is signed on the business premises or done over the phone or by post.

      There are a number of exclusions and it doesn't apply to tenancies (as far as I know).
      Accommodation where the dates are specified is excluded specifically - which is generally held to be related to hotels, but applies equally to tenancies.
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

      Comment


        #4
        jpkeates,

        Thank you - that's makes sense

        Comment


          #5
          The distance selling regulations (2000) do seem to apply to rental agreements - which is interesting.

          It is possible to prevent the cancellation of an agreement once a service has started to be supplied, as long as that condition is confirmed in writing to a consumer before they sign the agreement.
          When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
          Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

          Comment

          Latest Activity

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          • Right to cancel query
            CandM
            Something that came up in a discussion in our office today;
            1) I understand the ASTs not signed in our office gives tenants 14 days to cancel their agreement. But what happens if the tenancy has already started?
            2) What happens if some tenants sign in office and some sign out of office,...
            14-02-2019, 12:55 PM
          • Reply to Right to cancel query
            jpkeates
            The distance selling regulations (2000) do seem to apply to rental agreements - which is interesting.

            It is possible to prevent the cancellation of an agreement once a service has started to be supplied, as long as that condition is confirmed in writing to a consumer before they sign the...
            17-02-2019, 14:29 PM
          • Reply to Right to cancel query
            CandM
            jpkeates,

            Thank you - that's makes sense
            15-02-2019, 11:21 AM
          • Letting/management agent increasing management fees
            vpr1
            Hi,

            I have received a letter from my letting/management agent, saying that from the 1st of April they are going to increase there percentage by 2%+VAT. They are stating that the reason for this is that their costs have increased over the past years. I have been with them for aprox 18 months...
            12-02-2019, 13:04 PM
          • Reply to Letting/management agent increasing management fees
            jpkeates
            Why not suggest that you will agree with the new fee structure once they have agreed that the tenant's rent will be increased by the corresponding amount and they've started paying it.
            14-02-2019, 16:19 PM
          • Reply to Right to cancel query
            jpkeates
            It's a general legal rule that applies to most service contracts.
            There's an automatic cooling off period if the agreement is signed on the business premises or done over the phone or by post.

            There are a number of exclusions and it doesn't apply to tenancies (as far as I know)....
            14-02-2019, 16:17 PM
          • Reply to Right to cancel query
            JK0
            Never heard of that before. Is that some bit of law that only applies to letting agents?...
            14-02-2019, 16:01 PM
          • Reply to Letting/management agent increasing management fees
            vpr1
            I agree with what your saying, it would be silly to move just to get get a worse deal elsewhere and ultimately the agents will recoup their money somehow, if they cant raise it by increasing landlord fees then they'll increase introduction fees etc instead.

            As to whether they are a good...
            13-02-2019, 14:04 PM
          • Reply to Letting/management agent increasing management fees
            jpucng62
            Are they a good agent in all other areas? If you would like to stay with them without the fees increase I would first try negotiating with them. They will not want to lose your business and if you go elsewhere you may get worse service & a fee increase too! As mentioned above, it seems likely that...
            13-02-2019, 11:38 AM
          • Reply to Letting/management agent increasing management fees
            vpr1
            It increases the fee to 11%+VAT, as you said thats an increase of 22%, which makes me suspect that its more to do with the banning of fees rather than an increase in their running costs. Interestingly the letter also references the banning of fees coming into force and does suggest that i might like...
            13-02-2019, 09:31 AM
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