Letting agent ‘decorated’ my flat without consulting me

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  • jpkeates
    replied
    Who have you received the invoice from, the agent or the contractor?

    Leave a comment:


  • Malgovert
    replied
    The last point in the formal tenancy agreement is:

    “The Landlord agrees to repair the skirting board around the kitchen and install a curtain rail at the Landlord’s cost” - no ambiguity there that I can see

    The T&Cs say that the agent reserves the right to carry out any work up to the value of £250, and to any value where works are required to comply with a statutory notice issued by the local authorities, or to comply with any obligation relating to any licence held for the property under the Housing Act 2004 - none of which apply here. In any other case they say they will secure permission from the Landlord before proceeding.


    Leave a comment:


  • theartfullodger
    replied
    Doubt such agreement was party of any formal tenancy agreement. Where/how was it agreed --eg email?

    Check the wording , I suspect you agreed to it ".....being Done...." - or similar wording - rather than specifically you arranging it yourself, specifically not being arranged by agent.

    My agent often asks if I agree to something being done, almost always being done by their contractors.

    Leave a comment:


  • jpkeates
    replied
    Works over £1000 12% (10% + VAT) of invoice total
    Our vetted contractor may pay a referral fee to [us]. The fee paid will be included within the contractor's invoice and could be up to 25% of the total invoice amount depending on the service provided, the details of which are available on request. This does not affect the final amount you pay.

    Leave a comment:


  • jpkeates
    replied
    Please edit the question to remove the actual agent's name.

    What does your agreement with the agent say about decoration and maintenance?

    Leave a comment:


  • Letting agent ‘decorated’ my flat without consulting me

    Hello and Happy New Year. I recently had a new tenant move in to my London flat, and as part of the tenancy agreement I said I would redo the skirting boards and replace the curtain rail. I duly contacted both the tenant - whose details the agent supplied - and the contractor who takes care of all the work on my property, and the last I heard from him, he had spoken with the tenant and arranged a visit. I do not use the agents’ contractors at all. That was at the beginning of December, and I haven’t heard anything since, but with the season and everything I didn’t think much of it. However I now see that the agent have charged me £1100 on December 14th for ‘decoration’ - works about which I was never consulted, for which I never received a quote and which I certainly didn’t authorize their contractors to carry out. What I am trying to establish is, from a legal standpoint if nothing else, can they do this? Thanks very much.

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