What information is my letting agent entitled to ask for?

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    What information is my letting agent entitled to ask for?

    I'm letting a property through one of the national/major letting agents. I'm no complaints as they've found me a suitable tenant within a week. However they have a comprehensive Landlord Form that I'm required to complete prior to the let going ahead. I've no issue giving whatever information I'm legally obliged to, however two or three things they're asking for I'm not sure I'm comfortable giving. One of the staff did say 'tbh some of the info is purely for our marketing dept so we can offer you our products.' Here's what I'm not sure about providing, do you think I should?

    Buildings & Contents Insurance
    Asking who I'm with and policy expiry date. Don't really have an issue offering that info however they're also asking for my policy number, surely I'm not obliged to provide that?

    Mortgage
    Asking who my lender is and for my mortgage account number. Again, surely I'm not obliged to give this info?

    HMRC
    Asking for my tax office and tax reference number. I appreciate letting agents are now obliged to advise HMRC of lets they have arranged, thus enabling HMRC to ensure the landlord is paying relevant taxes, however I'm not sure I'm comfortable giving my tax reference number to my letting agent. Surely if they advise HMRC of my name and address, I can be found on their database without me giving my tax reference number to the letting agent?

    Any advice welcome

    #2
    Presumably you would expect agent to require much personal info from any tenant ...

    Pleased to hear a letting agent is checking up on such things: It always amazes me so many tenants don't ask for such details, agents ditto.

    Suspect they require these data or you won't be their client: When I 1st met my first agent she told me if she found landlords doing something dodgy or withholding information she fired them, passed the tenant & property back the landlord: Decided I liked her so signed up!

    Your choice to comply or not: Don;t think they necessarily have a legal right to such info but... What info did you require of agent before you agreed to hand over that £100k+ asset to them? Training, accounts, criminal record checks, compliance scheme?
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

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      #3
      It’s amazing how often people make mistakes entering long numbers and references.
      Figures can be transposed or letters misread or vice-versa.

      And because the data is only used for marketing, no one would ever notice.

      More to the point, maybe, Two-thirds of that data is transient and the agent couldn’t rely on it after a few years anyway.
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

      Comment


        #4
        what's the objection to providing a tax ref number?

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          #5
          Aren't agents required by law to pass on details of landlords to HMRC? You could however ask for a copy of their Privacy Notice so that you are better informed as to how and when they will process your personal data.

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            #6
            Yes. Agents are required to act as HMRC data collectors. They have to tell the HMRC that every landlord they work with is collecting rent. The GDPR should give you more confidence that they won't use it for marketing. Just write that on the bottom of their form, right under your signature - FOR INFORMATION ONLY - NOT FOR MARKETING USE

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              #7
              Originally posted by jpkeates View Post
              It’s amazing how often people make mistakes entering long numbers and references.
              Figures can be transposed or letters misread or vice-versa......
              I know you presumably meant this tongue-in-cheek but this happened to me when I worked via. an umbrella company for a couple of years. When it came time to claim state pension the forecast amount was lower than expected: On investigation I found I had no NI contributions for those 2 years.. one digit of my NI number wrong, no idea who got it wrong.

              Dunno about you lot but the only thing I usually checked on a payslip was net amount... never ever checked NI number...
              I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

              Comment


                #8
                Payslips - one of the last remaining bits of paper...
                When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
                Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

                Comment


                  #9
                  Thanks for the replies all. To answer the wider question some of you pose, it's not that I'm adverse to giving my information to parties that require as oppose to desire it. Especially things relating to my tax and mortgage affairs. I prefer limiting who I give this info to. Nothing to do with having stuff to hide, however the less people know about my affairs the happier I am. Take the letting agent I'm currently engaged with, if it's the case the info I provide will be double checked to ensure my legitimacy (e.g. that my mortgage is indeed a BTL product etc) I feel they should be more upfront as oppose to glossing over it saying 'it's more for our marketing tbh.'

                  Thanks again for the feedback

                  Comment


                    #10
                    Originally posted by jpkeates View Post
                    Payslips - one of the last remaining bits of paper...
                    paper? I haven't had paper payslips in the last decade while working for three different companies.

                    Comment


                      #11
                      Interesting.
                      I worked for (very) high tech companies, and every 23rd of the month was a payslip.

                      It was a few years ago - I'm probably behind the times.
                      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
                      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

                      Comment


                        #12
                        Still get a paper payslip for main pension when the amount changes significantly: Not for other 3 private pensions (small, long story..) or state pension...
                        I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                        Comment

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