Agents obligation.

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    Agents obligation.

    I am supposed to have my property on full management ,but things are not been dealt with by the agent ,gas checks,repairs reported,not chasing tenant for rent arrears,pet in property,dog poo all over the joint yard.I have now dealt with repairs,gas myself and instructed tenants to ring me over any issues,which they are happy to do as each complained about the agent.Question at what point does an agent on full management walk away from dealing with rent arrears ,when they put the tenant in ,and simply said evict and sat back for 4 months .Full management is it worth it,Ive taken over because things were not getting done or checked.Do you have reason to complain ,One example for 3 months I was told a tenant had been asked for gas check,why did I ring once to the tenant with appointment day and check done.I just wonder how many landlords do check that their agents are carrying out the required checks etc.

    I check that my agent is doing what they're meant to.

    Not that actively (because over time I've come to trust their own diary system).
    But I know when each property Gas Safety and EPC expire and check they're charging me for them at the right time.
    I know which properties they're meant to be inspecting and roughly when, so I check that I see the reports.
    I know which properties/tenants I'm never going to hear from and which I would expect to be in touch more frequently.

    Agents are a bit expensive when nothing happens, but worth the money when three lots of central heating "break" in October.

    The only thing I don't let anyone else do is manage tenant's deposits.
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


    Latest Activity


    • Renewal Fees
      18-04-2019, 05:15 AM
      Renewal Fees
      I signed up to get an agent to find a tenant, I stated that I would not need help with renewal etc. However, buried in the contract there is a clause that I did not see(my fault). My tenants want to renew and the agent wants 150 pounds to...
      18-04-2019, 05:23 AM
    • Reply to Renewal Fees
      was this "tenant find only" or an on-going relationship with agent?

      Who holds/protected the deposit?
      18-04-2019, 12:41 PM
    • agency not passing rent!
      it has been 5 months i have let my property out. The property agent hasnt given me last month rent despite me chasing them. Their shop is closed and only way of communication is through messages/email.
      I went to my let house to speak to the tenants directly to see if its them or the agent only...
      18-04-2019, 05:35 AM
    • Reply to agency not passing rent!
      I think youve been scammed. Speak to a specialist housing solicitor asap
      18-04-2019, 09:04 AM
    • Reply to Renewal Fees
      Stef Cooke
      Yes. You could have just let the tenancy go into periodic/rolling contract.

      The problem is you will also find other clauses about the agnet reserving the right to continue charging whilst the tenant they found is in residence. You won't be able to simply cut them out.

      18-04-2019, 07:22 AM
    • Letting Agent not checking property
      I have an apartment which I rented out when I moved in with my now wife. For the last 5 years it has been rented out through a local agency who were acquaintances of my wife. Last month they phoned me to say that my tenant, who moved in in Dec 2015, had given her notice. She had always paid the rent...
      15-04-2019, 15:08 PM
    • Reply to Letting Agent not checking property
      Again. Many thanks for your input. I will pursue these options. Even putting the wheels in motion will make me feel better. The agents have finally stopped blanking me, after i offered to pop round to their house to pick up the tenants keys. They have admitted in writing that they "cannot find"...
      17-04-2019, 17:39 PM
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      17-04-2019, 13:26 PM
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      17-04-2019, 16:06 PM
    • Reply to Letting Agent not checking property
      All of those points are (as usual) sensible and valid.

      I'm not sure I agree with all of your points, but it does offer rochdaleblade an alternative route to consider - if nothing else a solicitors letter alleging negligence might start a useful dialogue with the agent (who will have some...
      17-04-2019, 15:37 PM