Problems finding insurance

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    Problems finding insurance

    Hello there,
    I have had a water leak problem for the last year. I managed to make Thames Water change supply pipes for my and next door houses. When we thought things were sorted and started building work, it appeared our property was being flooded by water coming from somewhere from the above properties (the property is on a slight slope).We noticed some damage to the property as well and had our insurance involved. They said it was consolidation of floor slabs (floors have dropped in the property). A year on, Themes water is still working on the leak they mostly located (most of the water is gone, but there is still some leak ). The problem is that our insurer sent us a letter saying they won't insure us for subsidance. We called a few specialist insurers, explained to them the situation and it seems they are not interested. I don't want to hold any info back when speaking to them. Thames Water suggested writing a letter explaining they are working on a leak. However, I don't think it'll help, or will it? I am very concerned as we need the insurance in a month and it seems that we'll have problems finding one a) because we made a claim to have property checked for subsidance b) because Thames Water is still working on the leak investigation. It is a very frustrating! Does anyone have any ideas/suggestions what I could do? Thank you in advance.

    I think you need a surveyor's letter to confirm your building is not suffering from subsidence but from water ingress from Thames Water working on their leak on adjacent land .

    I think you should be able to get quotes for " building insurance cover for block of flats " excluding subsidence cover.


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