burst pipe internal leak

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  • burst pipe internal leak

    hi everybody

    I had a burst pipe and internal leak in the hall

    the insurance keep asking:

    We need to know the location of the leak to help us understand if this is an issue with an underground service pipe or internal plumbing. is the leak before or after the internal stop valve?

    from the insurance booklet it states:

    What is covered... g. Escape of water from, or the freezing of, fixed domestic water installations, or escape of oil from fixed domestic oil heating installations. What is not covered... • Loss or damage occurring when your home is unfurnished or unoccupied unless you have complied with the unoccupancy condition on page 43. • Damage caused by the escape of water from guttering, rainwater downpipes, roof valleys and gullies. • Where the escape of water causes, or is caused by subsidence or heave of the site on which your buildings stand or by landslip

    http://static.halifax.co.uk/assets/p...ons_policy.pdf

    not too sure what it is covered

    any idea?

    regards

  • #2
    Well is the leak before or after the stop cock?
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

    Comment


    • #3
      hi jpkeates

      Thank you for your reply

      The leak was after the internal stop cock

      thanks

      Marco

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