Good day.
Universal credit cannot locate the tenant they are paying me the landlord, direct housing payments.
I have provided the name and area code though they say they see nothing on the system.
I've a problematic tenant, drugs, anti social behaviour, not paying bills, etc etc. My growing family is making this harder to deal with and i simply want to put an estate agent in charge.
However, because universal credit can't locate the tenant they are paying for i can't appoint the estate agent to make life easier and take over.
The property has two flats: upstairs flat and ground floor flat. Universal credit sees on there system the tenant upstairs, though can't find the tenant on the ground floor...
Both tenants are supported by housing benefit universal credit.
Its 100% universal credit, as the only other housing payment can be the local authority, and I've contacted the local authority and they say they are not paying anyone by that name, but did say he sees both tenants on his system but they not paying housing and cant say anymore.
Contacted my bank Barclays and historically it shows on payments made .........DWPUC - department of works and pension (DWP) - universal credit (UC)
I've phoned UC a couple times, and they say theirs nothing they can do without a tenant name and post code match - its ridiculous. Who can i contact to find out or can i make a claim again UC for damages. I've recorded all the calls i made to UC and the local authority.
I don't want to be a landlord i want an estate agent to take over.
The only other thing the UC agent said was you need to request details from the tenant, and 100% the tenant will not comply and tell me where to go as i told him.
Any assistance on this would be highly appreciated
Universal credit cannot locate the tenant they are paying me the landlord, direct housing payments.
I have provided the name and area code though they say they see nothing on the system.
I've a problematic tenant, drugs, anti social behaviour, not paying bills, etc etc. My growing family is making this harder to deal with and i simply want to put an estate agent in charge.
However, because universal credit can't locate the tenant they are paying for i can't appoint the estate agent to make life easier and take over.
The property has two flats: upstairs flat and ground floor flat. Universal credit sees on there system the tenant upstairs, though can't find the tenant on the ground floor...
Both tenants are supported by housing benefit universal credit.
Its 100% universal credit, as the only other housing payment can be the local authority, and I've contacted the local authority and they say they are not paying anyone by that name, but did say he sees both tenants on his system but they not paying housing and cant say anymore.
Contacted my bank Barclays and historically it shows on payments made .........DWPUC - department of works and pension (DWP) - universal credit (UC)
I've phoned UC a couple times, and they say theirs nothing they can do without a tenant name and post code match - its ridiculous. Who can i contact to find out or can i make a claim again UC for damages. I've recorded all the calls i made to UC and the local authority.
I don't want to be a landlord i want an estate agent to take over.
The only other thing the UC agent said was you need to request details from the tenant, and 100% the tenant will not comply and tell me where to go as i told him.
Any assistance on this would be highly appreciated
Comment