Universal Credit - Guidance for Landlords.

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    Universal Credit - Guidance for Landlords.

    For anyone with tenants already on UC, HB tenants who will be moved onto UC in the coming years, or other tenants who may claim or be moved onto UC.

    There was some new landlord guidance issued yesterday by the DWP.

    Housing Queries Routeway for landlords.
    Guidance on how to resolve landlord queries about Universal Credit. It includes links to online information, and telephone numbers for specialist support.

    Universal Credit: top tips for landlords.

Latest Activity


  • Universal credit check
    by Bach

    ​​​​​​Some of you may already be aware that I've got a tenant who is in a few months arrears and I almost had a possession order but it has stopped in it's tracks due to this new Coronavirus eviction bill.

    Anyway, I was hoping that the tenant might be claiming...
    31-03-2020, 00:14 AM
  • Reply to Universal credit check
    by gizmo123
    I am in exactly the same situation as you. Tenant not paid in nearly 5 months. Tenant now refusing calls after having lived 10 years with no bother and now this. I served notice in Feb and completed uc47 form twice. First time dwp refused said tenant didn't meet criteria. Called council to shed some...
    09-04-2020, 21:24 PM
  • Reply to Universal credit check
    by Bach
    The Secret Landlord,

    I'll do that tomorrow.

    I submitted the Uc47 form to universal credits, just awaiting their reply
    08-04-2020, 17:20 PM
  • Universal Credit Fraud
    by Habib85
    Hi guys - my first post on here and was hoping to get some guidance

    I was getting paid my Trent directly from universal credit after my tenant fell behind on payments for more than two months.

    tenant has now decided to inform universal credit department that she has vacated...
    07-04-2020, 13:20 PM
  • Reply to Universal Credit Fraud
    by nukecad
    This is in no way benefit fraud.
    Funny how many landlords don't understand that, I'd have though that if you had tenants claiming benefits you would learn how those benefits work.

    The DWP will not be interested.

    If she has told then she has moved then they won't be helping...
    08-04-2020, 09:49 AM
  • Reply to Universal Credit Fraud
    by KTC
    You've reported it to DWP, there's nothing more on that issue for you to do / that you can do. Everything else is matter of landlord-tenant. Is rent being paid, notice of seeking possession etc.
    07-04-2020, 17:15 PM
  • Reply to Universal Credit Fraud
    by theartfullodger
    I'm registered for CT at home & also a now empty rental property. Being registered proves nothing. Are you sure he is physically there?? e.g. have you gone round after giving notice of inspection, knocked on door, seeing if anyone in?

    Of course DWP won't give you the new address,...
    07-04-2020, 17:01 PM
  • Reply to Universal Credit Fraud
    by Interlaken
    Does the other address exist? Who lives there - do you know? if rent was paid to you the council usually don't suddenly change payment method unless the tenancy is formally ended - just going by personal experience.
    Seems like you may have to wait for council staff to investigate but you could...
    07-04-2020, 16:00 PM
  • Reply to Universal Credit Fraud
    by Kape65
    Has the tenant left? Is the property vacant?
    07-04-2020, 14:12 PM
  • Reply to Universal Credit Fraud
    by theartfullodger
    Your contract is with tenant, not with the UC people (the DWP by the way). You sue tenant (and guarantor if you took one) for any outstanding rent. And serve s8 for all valid arrears grounds TODAY. s8g10 may be validly served if only 1p is underpaid for only 1 day. Funny how many "experts"...
    07-04-2020, 14:08 PM