Universal Credit Errors?

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    Universal Credit Errors?

    Hello i have had a good reliable tenant for over 10 yrs who has recently moved over to Universal Credit. Over the last few months she has started to work and there was a stop to her allowance. Im wondering if anyone has had experience with tenants who have been incorrectly assessed. They are saying she is earning more than she should and she has evidence of earning less, meanwhile im out of pocket. Anyone else had errors from universal credit calculations?

    #2
    Iain Duncan Smith's wonderful new system is notorious for failures, mistakes, delays etc etc. A disaster & national disgrace. The chances of this government sorting it soon are, shall we say, small:

    Forget where the money comes from: Simply serve s8: Yes s8g10 may be validly served if only 1p is underpaid for just one day. Point tenant at local CaB,

    Hopefully Bill will be along with a more helpful response.
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

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      #3
      Whats the outcome if i issue these ? Does it speed up the process to address these mistakes? Cheers

      Comment


        #4
        I suspect that this is the disjoint between HMRC records, employer reporting of payment dates to HMRC, and the requirements of UC when it's computer links to the HMRC computer.

        It's being a big problem at the moment.
        The UC software was only written to cover a very simple set of situations, because thats all the government specified and paid for.

        Of course real life situations are hardly ever simple.

        Quite often an employer will report paying a day or two earlier than last month - so HMRC and thus UC say you have had twice as much wages that month, and so no UC is payable.

        Guess how many people got paid early at Christmas so won't get any UC because they 'earned too much' in December.

        Problems with UC are getting sorted out (often only with the help of court cases) but slowly so I wouldn't hold your breath.

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          #5
          Wow. This makes so much sense. I was told by a dwp rep that there was no problem in her claim 9th dec. 9th jan im told she is earning too much.

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            #6
            If/when that 'double payment' happens the UC claimant can actually (not always) end up better off in the end - Of course when they need to pay that months rent 'in the end' is of no use to them or you.

            Here is an example from earlier this week on the professional advisors forum:
            https://www.rightsnet.org.uk/forums/viewthread/15403/

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              #7
              Are there any UC specialists lawyers who represent landlords in addressing these frustrations
              with the government?

              Comment


                #8
                Leigh Day are the leading firm taking the DWP/goverment to court over UC and other issues. (There are others).
                They tend to represent the claimant(s), but there's no reason why they wouldn't like to hear from Landlords in relevant cases.

                https://www.leighday.co.uk/News/News...iversal-Credit
                https://www.leighday.co.uk/News/News...Universal-Cred
                https://www.leighday.co.uk/News/News...pensation-foll
                https://www.leighday.co.uk/News/2019...people-with-di

                CPAG are also very active at challenging idiotic policy through the courts. They are a campaigning organisation with their own lawyers.
                They go beyond simply dealing with Child Poverty these days, but kept the name.

                https://cpag.org.uk/node/3216
                https://cpag.org.uk/topic/universal-credit
                https://cpag.org.uk/scotland/welfare...ersal-credit-0

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                  #9
                  Not a Lawyer but Bill Irvine seems the best expert - see
                  https://www.propertytribes.com/one-i...127628410.html
                  &
                  https://universalcreditadvice.com/about-us/

                  I have no connection with him or his company.
                  I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                  Comment


                    #10
                    I've made a post about lawyers, but it's been moderated because I put a number of weblinks in there.

                    I've asked a modderator to approve it so it should show up soon.

                    In the meantime try googling 'Leigh Day' and 'CPAG' adding 'Universal Credit' to each.

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