Window cleaning in HMO - Who is responsible?

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  • jpkeates
    replied
    Limestone can leach out of mortar or cememt.

    Leave a comment:


  • AndrewDod
    replied
    Originally posted by hmotenant View Post
    I don't think after 5 months in the property and the kitchen window has a significant limescale build up making it very dirty it is unreasonable to ask for them to clean the windows.
    Limescale on windows -- come on....

    Limescale comes from calcium in tap water - it cannot come from rain water or from condensed (distilled) water.

    I would have thought after 5 months in a property all dirt is your dirt. I agree with others -- you are expecting way too much, unless you are paying a colossal hotel-standard rent.

    Leave a comment:


  • andybenw
    replied
    Originally posted by hmotenant View Post
    Yes there is nothing to specify in the contract. I was under the impression that it would be the landlords responsibility. I don't think after 5 months in the property and the kitchen window has a significant limescale build up making it very dirty it is unreasonable to ask for them to clean the windows.

    I refuse to pay for the entire house to be done and the other tenants have said they aren't bothered about them being cleaned.

    Thanks for your input
    Here is the crux. The other tenants aren't bothered about cleaning the window exteriors. Neither is the landlord. And, neither are many owner occupiers.

    I have lived in 4 properties over the last twenty years(1 rental, 3 owned) and have cleaned the window exteriors zero times. Not even on selling.

    Others may disagree, but I think you are expecting too much of the landlord here.

    It's one of those things which, if it bothers you much more than most people then probably best to do it yourself.

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  • DPT57
    replied
    I'm not sure of the legal position on monthly 'fees' specified in a tenancy agreement and how they should be treated, others here will know, but I would have thought the tenants could at least request a breakdown of what is covered by this cleaning charge. You could even try to press for an income and expenditure account to check whether this level of fee is justifiable. Be aware though, as has been said, that this may earn you a s21 notice.

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  • tenant1001894
    replied
    That's a ***** expensive cleaning visit.

    Sounds like your landlords are a bit clueless. If you don't want to put up with them, suggest you move on...

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  • theartfullodger
    replied
    Move.

    Landlord won't change fast enough.

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  • hmotenant
    replied
    Originally posted by AlexR View Post
    When I managed HMOs I arranged for the outside of the windows to be cleaned by a window cleaner but I have since stopped this arrangement because in my opinion the new 'high-reach' hose systems put too much water onto the fabric of the house. I would expect a tenant to clean the inside of their own window however like Berlingogirl, tenants rarely did this.
    Yes, I agree that the inside of my own window is my responsibility. I'm not an unreasonable tenant I'm just tired of my landlords unwillingness to take responsibility for anything within the house.

    Thanks for your input

    Leave a comment:


  • hmotenant
    replied
    Originally posted by theartfullodger View Post
    So "the tenants" have to pay the £30 /week and they are each on a separate contract....

    Well... in your shoes I'd simply stop paying: That one tenant doesn't pay is obviously no breach to "the tenants" paying the £30 (if a bit selfish..). But a landlord may evict for no reason at all using s21...

    Question is, do you plan to stay long term?? In which case compromise, somehow...
    The £30 is per tenant per month. We all have separate tenancy agreements. It's just not the best of written contracts. However I do think as we already pay a cleaning fee that windows should be included in this.

    The landlords are adamant is is the tenants responsibility so guess the battle continues.

    Leave a comment:


  • hmotenant
    replied
    Originally posted by Berlingogirl View Post
    This seems to be a grey area in your contract. I have several HMOs and consider myself to be responsible for cleaning the windows. None of my tenants have EVER cleaned the windows.
    Yes there is nothing to specify in the contract. I was under the impression that it would be the landlords responsibility. I don't think after 5 months in the property and the kitchen window has a significant limescale build up making it very dirty it is unreasonable to ask for them to clean the windows.

    I refuse to pay for the entire house to be done and the other tenants have said they aren't bothered about them being cleaned.

    Thanks for your input

    Leave a comment:


  • AlexR
    replied
    When I managed HMOs I arranged for the outside of the windows to be cleaned by a window cleaner but I have since stopped this arrangement because in my opinion the new 'high-reach' hose systems put too much water onto the fabric of the house. I would expect a tenant to clean the inside of their own window however like Berlingogirl, tenants rarely did this.

    Leave a comment:


  • theartfullodger
    replied
    So "the tenants" have to pay the £30 /week and they are each on a separate contract....

    Well... in your shoes I'd simply stop paying: That one tenant doesn't pay is obviously no breach to "the tenants" paying the £30 (if a bit selfish..). But a landlord may evict for no reason at all using s21...

    Question is, do you plan to stay long term?? In which case compromise, somehow...

    Leave a comment:


  • Berlingogirl
    replied
    This seems to be a grey area in your contract. I have several HMOs and consider myself to be responsible for cleaning the windows. None of my tenants have EVER cleaned the windows.

    Leave a comment:


  • hmotenant
    replied
    Originally posted by tenant1001894 View Post
    Your contract might state this?
    Nothing with regards to cleaning the exterior in the contract, just that we are to pay £30 for a cleaner of the communal areas to come weekly.

    The Boroughs HMO regulations state:
    'Duty of the manager to maintain common parts, fixtures, fittings and appliances including stairs,
    banisters, floor coverings, windows, lighting, shared appliances, yards, gardens and boundaries. Common
    parts must be kept free from obstruction, clean and in good order & repair.'

    I'm not sure if that would cover cleaning of exterior windows?

    Thanks.

    Leave a comment:


  • hmotenant
    replied
    Originally posted by AndrewDod View Post
    What sort of HMO. Is it a joint tenancy (all signed on the same contract), or separate tenancies (each has separatae contract for own room)
    We all have separate tenancies and moved in as separate parties.

    Thanks.

    Leave a comment:


  • hmotenant
    replied
    Originally posted by theartfullodger View Post
    Does your tenancy contract state you have to pay that amount for the cleaning? Sounds most unfair, indeed stupid, why doesn't landlord simply include it it rent& not mention cleaning of communal areas..
    Tenancy agreement states:
    "The tenants are responsible for the additional monthly payment of £30 for the weekly cleaner visit. The cleaner will attend to the communal areas only and not be responsible for cleaning or tidying the rented room of any of the tenants."

    The landlords are first time landlords and I don't think they have thought things through very well. They want to squeeze as much money as possible from the tenants. they have already increased my rent by 5% when my 6 month contract finishes meaning I will be paying £630 + £30 for cleaner each month. I just don't want to pay anymore than what I should have to for other facilities. Sorry just having a rant.

    Leave a comment:

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