Comptition and Markets Authority Campaign

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    Comptition and Markets Authority Campaign

    CMA sends tough message to business cheats with cartel campaign

    The CMA is calling for more whistle-blowers to expose business cartels with the launch of a national awareness campaign.
    It comes as new research shows many firms don’t know enough about how to comply with competition law.

    The Competition and Markets Authority’s (CMA) latest cartel awareness campaign aims to educate businesses about which practices are illegal and urges people to come forward if they suspect a business has taken part in cartel behaviour, such as fixing prices or rigging contracts.

    ICM research released by the CMA today to coincide with the campaign shows that out of amongst 1,000 companies surveyed:
    • only 57% knew it was illegal to fix prices
    • nearly half either didn’t know or thought it was legal to discuss prices with competing bidders when quoting for new work (23% said ‘don’t know’, and 25% actually thought it was legal)
    • significantly more than half (59%) didn’t know or thought that dividing up and sharing customers with rivals was legal (24% said ‘don’t know’ and 35% actually thought it was legal)
    Howard Cartlidge, Senior Director of Cartels at the CMA, said:
    Businesses that fix prices or rig contracts are breaking the law and ripping people off.

    The victims are customers and other businesses, who are getting cheated out of a fair deal.

    We know that the vast majority of businesses want to do the right thing, but pleading ignorance simply isn’t good enough. Today’s campaign makes it easy to find out the facts.

    If you know of something illegal – do the right thing and tell us about it.

    The campaign is targeting industries including construction, manufacturing, recruitment, estate agents and property management and maintenance. These are sectors identified as particularly susceptible to cartels. Previous campaigns have driven a 30% rise in the number of tip-offs to the CMA’s cartels hotline.

    Examples of CMA action include:
    • Two of the biggest suppliers of charcoal and coal for households in the UK were fined £3.4 million for taking part in a market sharing cartel.
    • Water tank firms were fined over £2.6 million, after they formed a cartel to divide up customers, fix minimum prices and share commercially sensitive information for tanks used in large construction projects (such as schools and hospitals).
    • Somerset estate agents were fined over £370,000 for fixing minimum commission rates, such that local home owners had been denied a fair deal when selling their property. The CMA also secured the disqualification of 2 company directors in this case.
    • An Amazon Marketplace seller was fined over £160,000 and its director disqualified from running a company after agreeing to fix the prices of popular posters and frames with a competitor.

    The bit to notice about "CMA actions" :

    Estate agents in Somerset were fined £370K for fixing minimum commission rates and CMA secured disqualification of 2 company directors in this case.


      11 June 2019: The Competition and Markets Authority opened an investigation into the leasehold housing market. We will shortly be writing to a range of market participants to ask for information. The CMA is concerned about potential leasehold mis-selling, and whether leasehold contract terms are onerous and unfair in relation to ground rent, permission and other charges.

      At this early stage, the CMA has not reached a view whether or not any person or company has broken consumer protection law.


        If you wish to provide information to CMA , the various email addresses are posted on

        There is a separate email address for :
        ground rents,
        serice charges ,
        permission fees,
        misselling .
        miscellaneous .

        Your response is required before 12 Jul 2019.


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