Tenants don't understand E7

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    Tenants don't understand E7

    Not sure there is any solution to this problem, but maybe someone will have a suggestion:

    Most of my rental properties are on Economy 7 heating. There is a timeswitch in the airing cupboard controlling the immersion heaters. The lower one is meant to be used overnight, with the upper one for a boost in case the water runs out. In a couple, the storage heaters are also on timeswitches.

    In all cases, I send an introductory letter to my tenants explaining how the system works. I emphasise that day rate electricity is around three times the price of night rate, so the bulk of heating should be on the night rate.

    However, several times now, when I get the properties back, I notice that the timeswitches have been set so they come on during the daytime, rather than night.

    Maybe I'm just being a 'control freak' here. However, it annoys me to get the impression that my tenant has left the place due to the high cost of heating.

    Any suggestions?

    #2
    Same here. If you find out please let me know.

    I've tried and tried but despair. System works if user engages brain.......
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

    Comment


      #3
      Originally posted by JK0 View Post


      Maybe I'm just being a 'control freak' here. However, it annoys me to get the impression that my tenant has left the place due to the high cost of heating.

      Any suggestions?
      I'm sure they have left due to that - why not ask them?

      Last year after loads of tenancy changes I bit the bulitt and put GFCH in one of my lets that had storage heaters. On inspections I had noticed the place was cold and tenants would have the gas fire on as low as possible. When we took the hot water cylinder out we discovered that someone had put a tiny element in it - again to save on the electric.

      It is very hard to educate youngsters into how E7 functions and it is crap at heating most homes.



      Freedom at the point of zero............

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        #4
        We had E7 with storage heaters at home when I was growing up (between ages of 8 and 19) and then in my first few properties (probably until the age of 25 or so).

        I *still* (13 years on) want to set the washing machine to run at 1 am ... my MIL hasn't had E7 for at least 30 years (they heated the house Mr Emwithme grew up in from the Aga) and she does the same.

        Comment


          #5
          OMG, another one!

          Romanian tenant (with fluent English) of one month's standing, just rang to ask me how to change the timeswitch on her hot water tank. She lives alone, so I don't know how she manages to use more than 210 litres per day, but she reckons it's freezing by 6pm.

          I told her just to push the boost button about half an hour before she wants a shower.

          Comment


            #6
            I bet she stays in the shower for ever - they all seem to do that these days!



            Freedom at the point of zero............

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              #7
              Thanks Interlaken.

              I think I found out why the hot water runs out today. My tenant now has husband & 8 year old naughty person living there.

              Comment


                #8
                I just got back from one of my properties where I replaced the hob for my tenant of 6 years. The place was virtually steaming, it was so hot in there. I had to keep mopping my brow. This place has weather sensitive storage heaters, and is also on SSE's flexiheat tariff. This gives them a two hour boost in the afternoon, so should not require overheating in the morning to get a good temparature at night.

                Looking at the lounge storage heater, the input was on 4, and the output on 6. My tenant seemed to be under the impression that the storage heaters consume current all the time the switch is on, so he told me he switched it off while at work. Therefore it needs to be red hot in the morning, as it doesn't get its afternoon boost.

                I've tried to explain about the weather sensitive thermostat, but I don't think he believed me.

                Perhaps I should learn Polish?

                Comment


                  #9
                  I think your problem lies with the fact the majority of people who are clued up enough to understand the things would probably avoid renting a property that had them.... The result being you end up with people who will never understand more than the £££ on their electricity bill - they'll panic when they get the winter one and in an attempt to reduce costs will follow a helpful guide the pulled of the web that was written for gas central heating.

                  Comment


                    #10
                    It's been 'fun' trying to educate my friend about E7 this week. Like JPK's tenant, he asked me what a thermostat was yesterday when I used the word.

                    When he moved in, I showed him how to work the storage heaters, and even pointed out the instructions printed on the dimplex storage heater flap. When I visited yesterday afternoon, both storage heaters were stone cold, his wife was wearing a woolly hat indoors, and the direct heater in the lounge was on. (No idea about the bedroom ones, but I bet they were on too.)

                    Give me strength, eh?
                    Attached Files

                    Comment


                      #11
                      E7 is a wonderful pairing with solar panels... Get Solar on the roof, as much as will fit.
                      'Free' electricity in the daytime when the sun shines, cheap electricity at night with E7.
                      Win Win

                      We have a rental on a normal tariff, and 2.6kw of solar panels. The current tenants love it, took a touch of explaining (lots of free electricity when the sun shines, so run washing machine etc around noon, stagger the start if running washing, drying, dishwasher so they dont all run at the same time). Have considered E7 but SSE told me it wasnt possible (years ago).

                      Comment


                        #12
                        Originally posted by JK0 View Post
                        When he moved in, I showed him how to work the storage heaters, and even pointed out the instructions printed on the dimplex storage heater flap. When I visited yesterday afternoon, both storage heaters were stone cold
                        He was following the instructions - you have to wait until evening before turning the boost control up!

                        Comment


                          #13
                          Originally posted by Ted.E.Bear View Post
                          He was following the instructions - you have to wait until evening before turning the boost control up!
                          Ha ha. But you have to charge the thing in the first place.

                          Comment


                            #14
                            (Stone age,bronze age,iron age, ...........).

                            This is the internet age - I want it NOW.

                            Of course there is a price for that.

                            Comment


                              #15
                              I have replaced storage heaters with electric radiators - yet tenant (& Utility companies) want to have the property on E7! The trouble is they hear 'electric heating' & assume 'storage heater' & they hear 'economy' and think 'cheap'! Not only do many tenants not know how to use their heating but they don't even try to find a cheaper tariff! I put detailed instructions in but I can make tenants read (or understand) them if they can be bothered!

                              Comment

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