Damage to Boundary Wall By Delivery Driver

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    Damage to Boundary Wall By Delivery Driver

    My first post.
    At one of our residential properties the boundary wall has been hit by a delivery driver employed to collect a parcel by a business in the next door building, one of the business employees saw this accident happen but the driver drove off before he could be made aware of his actions. The local business have been trying for three weeks to get the delivery company to make good the damage but to no avail, I have also tried to get the delivery company to return my calls and reply to my emails. This wall is a hazard, can we make the local business jointly liable for the repairs to this wall as they employed the delivery company in the first place. or do we have to keep chasing the local depot of a nationwide delivery firm.

    #2
    Just contact your buildings insurers, and let them do all the running around.

    Comment


      #3
      The business's did not damage the wall, the delivery driver did.

      However,
      Persons visiting the business premises, being called upon by
      the business to drive onto the business premises, caused
      damage to your wall.

      You in theory ask the business to pay for the wall repairs, as
      persons under their control, damaged the wall.

      What do you think the businesses would do if a visitor to your
      premises drove car at all the same wall, and demolished it,
      scattering bricks onto their side, impeding their access or
      preventing customers parking, they would soon be knocking
      on your door telling you to fix it.

      You do the same.
      Someone in their charge, with their permission to drive onto
      their premises, under THEIR control, did cause damage to the
      wall, and you want the business to rectify the problem.
      Where they get the money from to fix it, is their problem.

      If the business can't trace, or get any money out of the
      delivery company, that is no concern of yours, the business
      must pay.
      Either out of the their own pockets, or through their insurance /
      the delivery company.

      R.a.M.

      Comment


        #4
        You claim under 'Impact by Idiot'.
        'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

        Comment


          #5
          Write to head office and copy local depot. Explain what happened and request a reply within 14 days. Include an estimate to fix the wall and ask them to pay. If no reply send a letter before action saying you will go to small claims court within a certain time period (keep the amount claimed below the threshold for small claims) and if nothing happens launch your claim!
          Unshackled by the chains of idle vanity, A modest manatee, that's me

          Comment


            #6
            Originally posted by bandontherun
            how on earth could a business be said to be in control of a third
            party such as DHL delivering to it's premises?
            In the same way that a lease holder in a flat is responsible for any
            damage or disturbance visitors do to the premises if allowed on the
            premises.
            It's up to the business to ensure their visitors do not demolish walls
            every week.
            Its up to the business to say sorry, we will rebuild it next week,
            and claim off the delivery company.

            I still say you claim on the business to fix the wall, and it's up to the
            business to claim from the delivery company.
            It's not up to ALZ to do the running round chasing the delivery
            company for the business next door. Next door do that.

            ALZ wants next door to fix the damage that someone next door did.
            Up to next door to sort out the problem,
            Next door fix the wall even if they are unsucesfull in getting any
            insurance claim or money out of the delivery company.

            R.a.M.

            Comment


              #7
              Thank you for your advice.

              Comment


                #8
                Originally posted by ALZ View Post
                Thank you for your advice.
                We hope you it in hand.

                Comment

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